Excellent
818 reviews
SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Amanda A.
Posted
Super kind, professional, very helpful to me when my item was broken they sent me a new one immediately! I highly recommend their customer support.
Response from SUPCASE· Jul 22, 2026
We truly appreciate your lovely feedback. We are glad that we could offer timely assistance and resolve the issue when your item got damaged. Our team always aims to deliver friendly, professional support to every customer.
liz M.
Posted
Very helpful customer service and the replacement arrival time is really quick.
Response from SUPCASE· Jul 22, 2026
We’re delighted our support could assist you and happy to hear your replacement arrived swiftly. We always strive to offer efficient service for every customer.
Brad P.
Posted
When I thought I had a problem with my new cases I just got a hold of customer service and they helped me out with in minutes they told me what to do and the cases fit perfectly. I was impressed with how nice everyone was and made sure that I was satisfied and happy. I have been telling all my friends and family to get their phone cases from you and they won’t be disappointed. Thanks again to everyone in the customer service team you all made us customers from now on.
Response from SUPCASE· Jul 22, 2026
Your wonderful feedback truly touches us. It makes our whole customer service team happy to know we could quickly resolve your concerns and help you get the cases fitted properly. We really appreciate you recommending our products to your family and friends. Your trust and loyalty mean everything to us. We will continue to deliver friendly, efficient support and high-quality protective cases to live up to your expectations for a long time to come.
Thomas F.
Posted
I had an issue with the stand on my case and the company quickly shipped a new one, even though it was just outside the 1yr warranty period. I really appreciate the quick help, and of course the generous replacement offer. I am sold on the product and the company. Great service and great product!
Response from SUPCASE· Jul 22, 2026
We sincerely appreciate your thoughtful feedback. We’re glad we could assist you promptly and arrange the replacement. Your recognition of our products and service means a great deal to our entire team. We always strive to treat every customer fairly and do our best to resolve issues. We are delighted to have earned your trust, and we will keep delivering reliable phone protection and thoughtful support in the future.
Flamingo
Posted
Nice case and great customer service! I originally ordered the wrong one and they helped me get the correct case.
Response from SUPCASE· Jul 21, 2026
We’re thrilled to hear you love the case and our support service! It was our pleasure to assist you in swapping for the correct model after your initial wrong order, and we’re glad we could resolve this smoothly for you. We’ll keep offering attentive support and quality products to meet every customer’s needs.
Carlos E. S.
Posted
Excellent post sales service & support
Response from SUPCASE· Jul 21, 2026
We are incredibly grateful for your kind compliment on our after-sales service. It warms our whole team to know our support could bring you a smooth and reassuring experience, and we will keep putting every customer’s needs first to deliver reliable assistance all the time.
Kay M.
Posted
I Want to Thank you So much for Standing Behind Your Phone Case with A holster Case. You All are the Best. Thank you Again for Replacing my Holster Case .
Response from SUPCASE· Jul 21, 2026
We truly appreciate your heartfelt thanks and kind words. It’s our core commitment to fully stand behind every product we provide for our customers, so we’re more than happy to arrange the replacement holster for you without hassle. We cherish your trust deeply and will keep delivering reliable products and considerate after-sales support consistently.
Phil S.
Posted
Customer service was fantastic when I carelessly cracked the front screen protector while trying to remove the protective film.
Response from SUPCASE· Jul 21, 2026
We’re glad our customer service team was able to sort out your issue with the cracked front screen protector smoothly after the film removal incident. It’s always our priority to deliver friendly and effective support whenever our customers run into small mishaps with their cases.
