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Superpill (superpill.com) has 532 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Also known as
superpill.com
Website
superpill.com
Category
Pharmacy & Medicine
Location
Van Nuys, California
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Placed an order on 1O/30/2025 and overnighted the package & to this day still have not received it. Tracking says it’s been in Wilmington for awhile & it’s still doesn’t have a possible date for delivery.
AT
Adam T.
Posted
I do not want my prescriptions…
I do not want my prescriptions automatically filled and I told this to the rep when I called to fill my last one. I know when I need a refill which doesn’t seem to align with when the auto refills show up.
ED
Ed
Posted
Superpill uses an auto-reorder model…
Superpill uses an auto-reorder model that doesn't allow time to confirm the delivery address. I immediately notified Superpill that my address has changed and they confirmed my new address; however, shipped my reorder to the old address and charged my credit card.
I called the 2nd time citing that one month later I still haven't received my reorder and the agent has somewhat hostile and said that he would have to check with the pharmacy. To date, I haven't heard anything back from Superpill.
Response from Superpill· Jun 20, 2024
Hi Ed, we're sorry for any confusion. I trust our team has already contacted you to help. If you have any further questions, please contact us at (800) 692-1890 or [email protected]
JP
James P.
Posted
When I originally ordered I requested a…
When I originally ordered I requested a much higher dosage yet you only sent your lowest dosage. I have to take at least 4 for them to work.
Response from Superpill· May 14, 2024
Hi James, sorry about your experience. Our support team will contact you and get it straightened out, so to speak :)
RC
Ray C.
Posted
Great product, okay rate, poor and unreliable shipping, disinterested customer service.
Cheapest rate for this product online, shipped quickly and discreetly after an easy prescription process. Highly recommended.
2026 UPDATE:
After using Superpill for over a year, my previous review no longer applies on any level other than the easy prescription process. Before I stopped using them in September of 2024, my last few orders arrived a week or longer later than they were supposed to, causing me to miss up to a week of pill intake, which is catastrophic for something like finasteride.
When I contacted support about it, they actually said verbatim that they had no control over their shipping company, and that they were very happy with them and had no intention of changing anything about their shipping process. While I appreciated the honesty, as it quickly verified I definitely needed to find another supplier immediately, the callousness and, more importantly, lack of regard for my ability to get my medication in a timely manner was unacceptable.
I now use GoodRX for my finasteride, which allows me to pick it up at the local pharmacy of my choice, and it is actually vastly cheaper than even Superpill was ($15 for a 90-supply, with no fear of running out and not getting my prescription in time). I now highly recommend GoodRX over Superpill for any medication that needs to be taken consistently for adequate results and can verify that, at least in September of 2024, Superpill cared nothing about this.
Response from Superpill· Feb 5, 2024
Thank you, Ray. We do our best!
RR
Richard R.
Posted
What's next…
Order was fine delivery was fine.eds provided very
little help.
Response from Superpill· May 24, 2023
Hi Richard, thank you for your feedback. If your current medication is not working as well as expected, you may need to increase your dose, or try a different medication. Also, you may want to contact your primary doctor for treatment. We are always here to help, so feel free to call us at (800 692-1890 or email us at [email protected]
GM
Gary M.
Posted
I took 3 pill at 50 MG and did nothing…
I took 3 pill at 50 MG and did nothing for me useless
Response from Superpill· Mar 24, 2023
Hi Gary, thank you for your feedback. We're sorry your experience was not up to par. You may want to check with your primary doctor to see if you may need a different treatment.
CS
Carlos S.
Posted
I buy 10 pills and only received 5 pills
I buy 10 pills and only got 5 pills
Response from Superpill· Dec 2, 2022
Hi Carlos, we're sorry about any error or mix up that may have happened. I will have our pharmacy technician contact you and fix the situation.