Laurie Garania M.
Posted
Andrea Santos
Andrea Santos, is a very friendly and quick to help my situation. I'm really happy she could help me with my order. This is the best customer service I've had yet!

Excellent
157 reviews
Supplied gives boutique owners like you access to over 100,000+ wholesale boutique items in one convenient place. Supplied does wholesale differently from other wholesale suppliers you’re probably used to.
Supplied! (suppliedshop.com) has 157 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
157 approved reviews, newest moderated first
Laurie Garania M.
Posted
Andrea Santos, is a very friendly and quick to help my situation. I'm really happy she could help me with my order. This is the best customer service I've had yet!
Carlene J D.
Posted
Supplied has great prices and good product. But their customer service is FANTASTIC! I love working with this company!
Beverly Dry G.
Posted
Andrea was amazing!! I had a duplicate account apparently and thought I was losing my mind as my orders weren’t matching up. She quickly figured out the problem and had it solved in a jiffy!! Super pleasant and friendly while we got to the bottom of the issue. SO glad she was the one who answered my chat!!
Melissa M.
Posted
Awesome no complaints
TY
Posted
We had communication issues in the beginning but company went out of it way to resolve. Thanks suppliedshop.
Response from Supplied!· May 18, 2021
Final Update: Hi Tiffani, I'm glad we were able to resolve all the issues! We strive to provide an excellent experience for all of our customers. If you have any other concerns or issues, please feel free to reach out to our team via live chat or email at any time! Thanks, Supplied Team Update: Hi Tiffani, FedEx shows that they delivered your items today. Please note that our standard delivery timeframe is 2-3 weeks. Thanks, Supplied Team Original Response: Hi Ty, Can you provide us with more information on your order number? We take our customer service very seriously and all emails are responded to within 1 business day or less. According to our logs, we haven't missed any emails on our end, so I'd like to investigate on how/why your emails were unanswered. Thanks, Supplied Team
Regretful
Posted
Unreliable and untrusted place to buy wholesale merchandise. It takes too long to receive shipments, tracking information is not accurate or even real. Best avoided. Thousands of satisfied customers? I did not see a 5 star rating, and now I know why, obviously something did not go perfect for many other buyers. I placed my order on April 19,2021 with a delivery date of May 15. FedEx can’t even acknowledge receipt of the package on May 17th, what a joke! Package was marked shipped and after that, emails were received with a “sorry to hear there were problems” line...I had not received the package, how did you hear there were problems?. Feel free to investigate why you got processing issues that need to be resolved to earn 5 stars.
Response from Supplied!· May 17, 2021
Update: We would need an order number or some way to identify who you are to investigate what happened to your order. Could you please send an email to [email protected] or respond to the Trustpilot request for more information so that we may resolve the issue for you? Thanks, Supplied Team Original Reply: Hi There, We've requested more information on your order, through Trustpilot, so that we may further investigate your order and resolve any issues. Our standard delivery window is 2-3 weeks from order placement. There were some delays in late April (which were clearly communicated on the website, as well as via transactional emails). All orders are shipped internationally, with FedEx being the domestic last-mile carrier, so the tracking information is very real - I'd really like to know more from your perspective here. We have an active Facebook community with thousands of very happy customers. We take our service very seriously and investigate every negative experience thoroughly, both to fix and keep improving our service offerings. Please do reach out to us with your order details so that you can take full advantage of our 100% satisfaction guarantee. Thanks, Supplied Team
Rebeca I.
Posted
Irish has been wonderful! Always keeping me up to date with my orders statuses and has been very patient and understanding of my questions and concerns. Thank you Irish & Supplied! I will definitely keep more orders coming your way. ♥️
Sonja J.
Posted
Andrea was able to help me to cancel duplicate orders. She did it promptly with out asking a lot of questions. She was super friendly in our chat.