Excellent
2,231 reviews
Support PetsWe are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
James Sands I.
Posted
Everything worked for me exactly as advertised. Got letter < 24 hours, no issues when I submitted it.
Response from Support Pets· Feb 10, 2025
Awesome! We are glad to hear that, count on us! Enjoy every second with your ESA Thanks for trusting and choosing Support Pets
Shannon
Posted
I don't know if this is a scam fully, but it sure feels like one. I paid 107.99 for an Esa for my husband and I'm on day 7 with no Esa. We've submitted questionnaires and extra details in links multiple times with no results. I feel as though I'm passed from agent to agent in circles. I wouldn't place my dollars counting on this group for expedient results. And I do see that they have replied to customer complaints on these threads. And just as in our case, what results have been provided? I'm not interested in empty words or promises. I paid for a service and product and I expect that to be fulfilled or my funds returned promptly without unnecessary questions and delay. (Update) After 10 days, it was fulfilled with a discount. I guess it's not a scam but, the service promised certainly needs some streamlining. And if there is a problem, to have dedicated critical thinkers to address the issue. Felt like chat GPT was customer service. Update#2 (in response to the reply left) I don't feel the need to share my personal information for you to validate me. This review was to share my experience with consumers to let them know what they can expect incase they experience this issue. And myself personally, i have better things to do than make up stories. So maybe you should evaluated the trustworthiness of your company practices instead of trying to make me sound false. I left an honest review. Have a good day.
Response from Support Pets· Feb 17, 2025
Hi there! Since you chose not to share any information, we can't check your claims or if you are a real customer. We do have a customer support team and service that works 24 hours a day, please just contact us and keep in touch if you have any questions. Thnak you
Henry R.
Posted
THIS WAS EASY AND SIMPLE AND FAST
Response from Support Pets· Feb 10, 2025
That's our goal! A fast, easy and hassle-free service to help those that trully need. Enjoy every second with your ESA Thanks for trusting and choosing us
Frazier C.
Posted
It was easy , I love it
Response from Support Pets· Feb 10, 2025
Awesome! We are glad to hear that. Enjoy every second with your ESA Thanks for trusting and choosing us
Nancy H.
Posted
I liked the availability of access to the site but thought I was going to get my documents by USPS. When I went to my email it didn't let me print everything.
Response from Support Pets· Feb 10, 2025
Hi there! We have many items for sale, including the electronic document, but we also have the physical certificate. Count on our customer support team , ad we'll guide and assist you with any questions, please contact us using any of the options below : Send an e-mail to [email protected] Or click the "chat" on our website. Thank you!
Miriam K.
Posted
The company helped me very much make my dog emotional support dog. He is everything to me. And thanks to your help me with papers that I really needed.
Response from Support Pets· Feb 10, 2025
We are glad to hear that! We aim to provide our customers with a fast, easy and hassle-free service. It is a pleasure for us to help you live your best life. Enjoy it to the fullest Thanks for trusting and choosing us
Sherri M.
Posted
This was the easiest process. I’m happy I re-signed up my dog. I love the ability to have him with me pretty much everywhere I go.
Response from Support Pets· Feb 10, 2025
Awesome! We are glad to hear that! We aim to provide our customers with a fast, easy and hassle-free service. Enjoy it to the fullest with your ESA! Thanks for trusting and choosing us
BRENDA A.
Posted
This is my 2nd year with you guys and I’m happy with my service. Thank you!!!
Response from Support Pets· Feb 10, 2025
Awesome! Thanks for trusting and sticking with us for one more year! It is a pleasure to have you onboard. Count on us!
