Brandon
Posted
Great Customer Service
The product we received didn’t work initially, so we reached out to the company. They responded quickly and were extremely helpful. Ultimately, they sent a new unit which seems to be functioning appropriately.

Excellent
564 reviews
SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
Brandon
Posted
The product we received didn’t work initially, so we reached out to the company. They responded quickly and were extremely helpful. Ultimately, they sent a new unit which seems to be functioning appropriately.
David C.
Posted
The company responded to my concern ri9ght away and rep[laced the product that wasn't working with an upgraded product.
Anthony
Posted
Incredible and fast responding customer service! Wonderful products and well worth the price.
MH
Posted
Customer service is outstanding. Their products are top notch and if you have a problem they stand behind their items 100%.
Ana T.
Posted
The customer service is amazing. They respond very quickly and are very helpful. I have had to replace my product 2 times because of defects, and the 3rd time they even offered to let me choose a different one, since my model kep breaking. They go above and beyond to be helful and satisfy your customer needs. Highly recommend.
Gwen
Posted
Product is okay but way overpriced for what it does
John R.
Posted
I purchased a defected product that it wasn't working or charging and they provided a new one as of DOA effect. Thank you very much for the understanding, keep up the good work.
Anna
Posted
Very good staff and amazing company