Carl S.
Posted
Low quality
Not sharp like a knife, poor quality razor blade sharp!, Not completely as advertised either! \You can find a better sword maker in my opinion!
Response from Swordis· Sep 16, 2026
Hey! We’re really sorry to hear that you’re not completely satisfied with your order. Our team has already reached out to you to ask for a few more details so we can better understand what happened and help make things right. If your sword arrived damaged or there is an issue with it, you are of course welcome to request a replacement or return it in accordance with our return policy. We work with a range of suppliers and offer swords at many different price points, from more affordable entry-level models to high-end pieces. While we are a retailer rather than the manufacturer, we still care very much about the quality of the products we offer and, most importantly, about our customers’ experience. Your feedback is genuinely important to us, and we’d really appreciate the opportunity to understand the issue and find the best solution for you.