TailwindReviews of tailwindapp.com

I’ve used Tailwind before and appreciated some of its features, but my recent experience with their renewal policy and customer support was truly disappointing. My annual subscription renewed automatically with only one email that went straight to spam — no reminder or confirmation at all. When I reached out for help, I was assisted by Mike from customer support. Unfortunately, he was unnecessarily rude and dismissive in his replies, showing little to no empathy toward my frustration. I understand policies exist, but the tone and lack of understanding were unacceptable. Tailwind keeps your payment information and charges automatically, even if you haven’t used the platform for months. They send dozens of marketing emails weekly, yet something as important as a renewal notice gets lost in the noise. Good tools rely not only on features but also on customer care — and in this case, Tailwind failed on that front.

I'm loving Tailwind! The SmartPin scheduler is out of this world and really creates a more efficient workflow for me. I also am very happy with the bulk Ghostwriter to assist with crafting pin titles and descriptions. Overall, I'm pretty excited about Tailwind and it seems like they just keep making it better and better!

Tailwind has helped me tremendously as I am building my small business. The 'Design Pins' feature has saved me immense time, and allows me to schedule pins far in advance. I can't get months of pins scheduled in just one morning. I highly recommend this app!

Love the ease of posting pins! AI generator is great!

Tailwind has honestly made Pinterest a million times easier. I can batch schedule posts, use their SmartSchedule to pin at the best times, and actually stay consistent without lifting a finger day to day. Being able to post to schedule pins to separate boards is amazing. If you're a busy creative trying to grow your business without burning out, Tailwind is a solid time-saver.

We were accidentally charged for the annual subscription with just one click — no second confirmation screen. Honestly, we were alarmed at first due to the amount involved (USD599.88). But after contacting Tailwind's support team, we received a prompt and clear response from their representative, Mike. He not only confirmed the refund had been processed but also provided full transaction details, including: Authorization number Transaction ID Batch number When we contacted our bank with this info, they were able to trace it and confirmed that the refund was in progress. It turned out the issue was not on Tailwind’s end, but with how the bank handled the reversal timing. Mike even followed up again to ensure we had everything we needed. That level of dedication gave us full confidence that this is not a scam, but a legitimate and trustworthy service with real support behind it. We feel comfortable continuing to use Tailwind and are grateful that the situation was resolved fairly and transparently. Thank you, Mike and Tailwind team 🙌

I have been using Tailwind for years. It makes managing my Pinterest account extremely easy. Tailwind is often updated with new features in response to changes in social media and Pinterest trends. The Tailwind support team is always friendly, and open to suggestions and feedback.

I am a long-time fan of Tailwind! Tailwind makes bulk scheduling pins a breeze (which saves me so much time!) and they also have really great customer service. My current favourite feature is the 'create' feature, which allows you to make dozens of gorgeous new pins in just a couple of clicks.