TargusReviews of targus.com

Fast shipping, just what I needed.

Came quickly and was easy to get connected

A Multi Connector, little used. Warranty support Nil. Best advice is do not be tempted to buy this cheap substandard brand. TARGUS Product and Aftercare responses Not Fit for Purpose !

I bought a Targus pulley brief case 3 years ago; After a year, the handle broke, Targus would not let me drop off the briefcase at their warehouse in Mississauga for repair even though I was close to it but said UPS deliverered it there. I paid $15 for shipping +5 dollars for a box from UPS to ship it in and they replaced the briefcase. Now, two years later, the same thing happened to the handle. I told Targus that I believed that they should pay for 2 way shipping as this appeared to be a regular problem due to poor quality with their product. The customer service agent agreed to discuss my request with her manager. I received an email that I had to again pay for shipping which was their policy. I agree with a previous reviewer that Targus product quality has gone downhill. Buyer beware, you may be spending a lot on postage for regular repairs of your Targus product! Targus should take lessons from Lululemon on good customer service!

Targus sucks! Product quality has gone downhill and customer service is the worst!

I purchased a Tagus cooling pad from Amazon in January this year which stopped working a week or so ago. Amazon only cover some items for 30 days after purchase so I contacted Targus two days ago and after sending them a copy of proof of purchase they informed me today that a replacement cooling pad was on its way to me. Great service from clearly a good Company.

Poor customer service. Have a expensive roller fra targus, almost like new, but handle is broken. Wrote to targus, but they wont do anything without a receipt. Got it as a present, and don't have the receipt. Not good :-(.

Had their Legend IQ laptop backpack. It lasted a good 3 years sometimes carrying TWO laptops. Very durable, weathered the rain nicely. I have fuzzy