LC
Posted
Not a Good Fit / Waste of Time
Summary: I wasted a lot of time trying the service and it didn't save me any time or successfully accomplish any task assigned. I was excited to delegate some tasks and signed up for a monthly plan. The first assistant assigned to me didn't accomplish anything in the 1st 10 hours (for example, I asked her to get 2-3 quotes for a service and she spent hours making me a spreadsheet of service companies with phone numbers, website, etc - basically the information Google could provide me in a 2-second search but never got me even one quote). The company was very apologetic/agreeable and assigned a new person. The second assistant called professionals in my community pretending to be me and providing fake information. Thankfully, I live in a great community and the other professional reached out to me to let me know someone was fraudulently impersonating me. I canceled the service after this but I'm still getting spam texts and emails from websites the assistant and put my information into. It's very possible that this company is great for certain niche tasks, but for a personal assistant it was not a good fit.
Response from Tasks Expert· Mar 18, 2025
We sincerely regret that your experience with our service did not meet your expectations. At Tasks Expert, we take client feedback very seriously, and your concerns are being thoroughly reviewed to ensure that such issues do not arise again. We strive to provide efficient and reliable assistance, and we apologize for any miscommunication or misunderstanding regarding the tasks assigned. The situation you described regarding impersonation is highly concerning and not in line with our professional standards. We are conducting an internal investigation to address this matter appropriately. We truly appreciate your time and willingness to try our service, and we regret that it did not work out as expected. If there’s anything we can do to make this right, please feel free to reach out. Best regards, Tasks Expert Virtual Employee Services Pvt. Ltd.


