Excellent
376 reviews
TeamsonOur mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.
Teamson (teamson.com) has 376 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
376 approved reviews, newest moderated first
Melissa C.
Posted
We absolutely love the grocery store we bought for our daughter, but there was one piece that didn't correctly. The Teamson customer service was fantastic and shipped us a new one right away! Five stars for great products & service!
Response from Teamson· Oct 24, 2022
Thank you very much for the wonderful review!
Alex V.
Posted
Teamson gets 5 stars for great customer service. I had a broken part in the crib we bought my daughter and they sent me a whole new crib with no hassle! Thank you!
Response from Teamson· Oct 24, 2022
Thank you so much for sharing your experience! We're happy to be able to resolve the problem for you!
Gary S.
Posted
Great Company and Customer Service!!!
Response from Teamson· Oct 24, 2022
Thank you very much for the wonderful review!
Katie M.
Posted
Customer service is top notch!
Response from Teamson· Oct 14, 2022
Thank you very much for taking the time to share your experience! We're happy to be of service!
Chris W. E.
Posted
Teamson saved the day for a most embarrassing situation I had with an online store (Maisonette), that I had bought as a gift, a Princess Vanity. Well the gift arrived for my friend’s one year old granddaughter, but they decided not to open the box, as it needed assembling, and she was just one, maybe too young for the vanity. Fast forward a year, my friends opened the box to set up the vanity for their now 2+ year old and there were several missing parts, like legs and an important shelf and support parts. I reached out to the store I had bought it from, Maisonette, and they gave me the run around with no resolve. I reached out to Teamson, knowing it was is the actual vender. They immediately began to investigate and took care of it and are shipping me the missing parts. This is what good team work and customer care looks like. Unlike the actual store I bought it from. Teamson was communicative and responsive the entire time. Problem solved! Thank you Teamson for getting this handled for me, it is so very appreciated!
Response from Teamson· Oct 14, 2022
Thank you very much for sharing your experience! Happy customers is one of the cornerstones of our business and we sincerely appreciate the opportunity to make things right for you!
Lee B.
Posted
I received my top to my lighthouse foundation in a very short time. It has been working great! Thank you!
Response from Teamson· Oct 7, 2022
Thank you for taking the time to share your experience! We're happy to hear the replacement fountain top arrive safely and that you can once again enjoy your water fountain!
Angie M.
Posted
Teamson representatives were quickly to respond and once I sent all needed information by replacement board was sent to me. Excellent customer service.
Response from Teamson· Oct 3, 2022
Thank you for taking the time to leave us this wonderful review! We're happy to hear our team was able to provide a timely solution to the issue you faced!
Linda
Posted
I received a Teamson lamp as a gift. There was some damage (dings and scratches) on the shade. I'm guessing from shipping. I contacted Teamson customer service, and they immediately shipped me a new one. I was very pleased with the fast response rate, no hassle approach and how quickly I received the replacement. Top notch customer service and the lamp is lovely! It's not often you find a company like this one! Thank you!
Response from Teamson· Sep 28, 2022
Thank you so much for taking the time to share the experience you had with our Customer Care team! We understand receiving a damaged or defective product is disheartening, which is why we strive to provide the best customer service experience possible. It mean everything to us when we hear valued customers like you are thrilled with the service we've provided, so thank you again for sharing your experience!
