Excellent
53 reviews
Best divers demand best dive gear. Tec Dive Gear represents top world class manufacturers bringing not only best technical diving equipment to the market but also excellent customer service and dive gear education. We are proud to serve divers around the world and being a part of many explorations and expeditions.
Tec Dive Gear (tecdivegear.com) has 53 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
53 approved reviews, newest moderated first
Alan V.
Posted
Great shipping great customer service. I end getting my order with in a day ! it all depends where you're shipping to I live in the same state it was shipped to but I would say with the New York New Jersey Pennsylvania Connecticut it's all the same about a day or two tops.
Christopher R.
Posted
I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Peter L.
Posted
I purchased a 12V LED lighting system from a North American company, and required a 12V cannister to supply power. This was my first purchase of a 12V system with E/O connectors. The initial experience with tecdive gear was good in terms of questions back to me on my specific requirements. As it turns out there was a difference in the 12V wiring between the two components and subsequent tech support to help resolve connection issues has been prompt. I am definitely a return buyer from this company
Pierre B.
Posted
Ordered update for XDeep BT to EANx, immediately got the code by email.
Walter P.
Posted
I called for a recommendation on BCD. Sebastian spend an hour on the phone with me providing expert advice on both specific product and sidemount diving in general. Needless to say he helped me choose a product and offered advice that has greatly improved my diving.
