TechSmith CorporationReviews of techsmith.com

Changing from my old PC to a new one was no problem with SnagIt. It all worked fine. Thanks.

It's annoying that I can only record for 5 minutes at a time with your app. If I want to record longer sequences, I have to reconfigure and start the next sequence every 5 minutes. This results in individually saved clips with time gaps. Even when saving 5-minute sequences, it would be better if I could initially configure the recordings so that, after completing the individual recordings, I could play them back one after the other in such a way that the very short pauses in between would be barely noticeable.

SnagIt is the best clip/save/edit tool around. Been using it for years

The only thing that MUST be changed is the renewal method... very very old fashion. In 2025 something more modern MUST be a default. Anyway, the software is very good and I'll suggest.

The Snagit has been very helpful when using Windows PC; however, I had challenges with using Snagit it my apple computer.

Immediately handled my issue.

All my questions were answered – – most of them through the automated bot, but my main concerns were referred to and answered by a TechSmith representative. I appreciated the timely answers and fast results.

As the company's support team informed me, AI issues led to confusion and delays in finding a solution. However, human intervention in the communication process enabled the problem to be quickly identified and resolved. The human factor will continue to be crucial.