TechSmith CorporationReviews of techsmith.com

I use it every day, it is easy, and no other program offers what is in Snagit

登録した住所を変更してもらいました． 大変素早い対応で満足しています． 関係のないところですが、ソフトが保存時に何度もエラーになるのが不満足です。

I needed to have a payment method changed, so sent an email to support. The card that was charged was for someone that was no longer at the company. They did a reversal of that charge and I was able to put in a new card and renew with the new card.

On October 13 2026 I complained about not receiving confirmation emails after registering for a webinar. A Techsmith representative assisted me by sending me a private message with the login details, but failed to resolve the original issue. I am still not able to register for any Techsmith webinar, because the confirmation emails are not automatically sent to my email address

The product is great; the support reps are responsive, knowledgeable, and easy to get hold of; and whenever there is some minor issue, it never takes much effort to get resolved. I am really glad that we're subscribed to Camtasia and Audiate and SnagIt, they make my life soooooooooooooooooooooooooo much easier.

All of my concerns were solved.

I was able to easily transfer my license key over to my new Mac. Thank you for the reset!

Fantastic service