Richards N.
Posted
Everything was strait forward and easy…
Everything was strait forward and easy to navigate

Great
439 reviews
Founded in 2008, TelephoneKenya.com is a website dedicated to help Kenyan people living abroad keep a close relationship with their loved ones back home in Kenya. The services TelephoneKenya.com offers range from voice credit and monthly plans to mobile recharges.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
TelephoneKenya.com (telephonekenya.com) has 439 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
439 approved reviews, newest moderated first
Richards N.
Posted
Everything was strait forward and easy to navigate
Dorcas
Posted
The phone connection is excellent. I love that with the auto charge on, I can have a conversation without the fear of a disrupton disconnect happening because of lack of funds I love that I can also recharge phone numbers back home!
Trevor R.
Posted
Your website interface is very poor and not easy to, for example, add new card expiration and security code details (card number the same). Took me over an hour to be able to do it. I've been working with computers for 40 years.
Response from TelephoneKenya.com· Jan 8, 2026
Hello, We are sorry you had a difficult experience with our website. We noticed you also contacted our Customer Support team and it seems your card was successfully saved. This is the first time we've learned of this issue and we apologize for the inconvenience! Your TelephoneKenya team
Pamela W.
Posted
Clear troubleshooting instructions solved my problem in a timely manner.
Victor O.
Posted
Network is perfect and it's the easiest app to use
June H.
Posted
It's telling me I dialed the wrong number, when it's programmed in and I've all use that number. Plus it tells me that he can't be reached.
Response from TelephoneKenya.com· Jun 17, 2025
Hello, Thank you for reporting your issue to us! Checking our records, we can see that you are now able to use the service successfully, after reaching our Support Team. For any questions or concerns, do not hesitate to reach them back. Your TelephoneKenya team
Monix
Posted
All good, clear and easy to use.
Rajna A.
Posted
I am unable to change my password I have been trying to add money to my account and the only option has been through the app which is expensive I am also unable to find more details about the eSIM data plans and I expect to need to get service as soon as possible
Response from TelephoneKenya.com· Apr 15, 2025
Hello, We are sorry to hear you experienced issues. Our Support Team will be in touch for further assistance. Your TelephoneKenya Team