I did not receive the medicine for a month, two orders simply disappeared
Response from TelyRx· Apr 27, 2026
Hi Natalia, We are so sorry to hear that you did not receive your order. Can you please contact us at 1-800-878-1660 or email us at [email protected] with your order information so we can follow up with it? We look forward to hearing from you and resolving the issue in a timely manner.
Yours in Wellness, The Tely Team
CB
Chas B.
Posted
No matter what you do they add the doctor fee of 22
No matter what you do, they keep adding a 22 doctor fee to refills over and over. they say "it was not a refill, it was a new fill". , shipping is expensive. but the real "sneak" is the 22 doctor fee for meds that ALWAYS require a refill. pay the 22 anyway. pay the high shipping.
Response from TelyRx· Apr 27, 2026
Hi Chas Bee, We are sorry to hear about your experience when placing a refill on our website. We appreciate your feedback and want to assure you that we do not charge a fee for a refill unless you place an order using the 'My order'.
If you would like a refill for medications you have refills available for, they must be requested through the "Get Refill" button on the website, email, or phone at 800-878-1660. If you attempt to do a new order, the website does not automatically detect that you have refills available, and will apply the visit fee.
We understand how frustrating this can be, we will provide your feedback to our digital team to help improve your experience navigating through the website. If you have any other questions, please contact us. Yours in Wellness, The Tely Team.
DS
Dori S.
Posted
Online RX …
Easy access found what I needed easy online ordering arrived quickly and now the ointment I needed is helping me recover. No appointments required.
PG
Paula G.
Posted
So glad I found telyrx!
So glad I found telyrx!
MC
mark C.
Posted
Awesome experience
Awesome experience. Super fast and easy!
RC
Russbel C.
Posted
Excelente servicio mi pedido llegó sin…
Excelente servicio mi pedido llegó sin ningún contratiempo
AN
Angela
Posted
Great experience
I am between doctors and needed my prescriptions refilled. TelyRx was a lifesaver! The ordering process was easy and they let me know in advance that if I want to refill one of my medications with them again in the future, certain lab work will be required.