TelyRxReviews of telyrx.com

Response from TelyRx· Jul 15, 2026

Hello, Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. After reviewing your order, it appears that you may no longer have any refills remaining on your current prescription, which may be why you are receiving an error when attempting to place a refill order. In order to continue receiving this medication, a new order will need to be submitted for provider review. Please note that the number of refills provided is determined by the prescribing physician, just as it would be with a traditional doctor’s office visit. If you have any additional questions or need assistance placing your next order, please feel free to contact us at 1-800-878-1660. Our team would be happy to help. Thank you for choosing TelyRx for your wellness needs.

Response from TelyRx· Jun 22, 2026

Hi Mitch, We are very sorry for what you went through this weekend. Finding out that your order was approved on Thursday but not packed until Friday—causing you to suffer in pain all weekend—is completely unacceptable. You paid for next-day delivery, and we failed to get it out the door in time. There is no excuse for that delay, and we take full responsibility for the breakdown in our process. We have issued a full refund of your $34.99 shipping fee. You should see this credit post back to your account within 3-5 business days. Thank you for bringing it to our attention, we have reached out to FedEx as well as the shipping team to further investigate. We appreciate your loyalty and look forward to providing you a better experience in the near future. Please do not hesitate to contact us at 1-800-878-1660 Yours in Wellness, The Tely Team.