Tyesha S.
Posted
They lie about it being 3-5 or even 3-8 days for…
They lie about it being 3-5days for results Im on day 14 & counting no results yet if they are having trouble with one of my samples I believe they should have already sent me out a new test to redo my patience definitely has run out smh I never had this issues with doing dna testing my results always came back that next week I did not expect to be waiting almost a month for results I literally just brought another test and I guarantee those results will be here before TEST ME DNA get back to me with their results this was a horrible experience Im sorry I expected results back in February smh
Response from Test Me DNA· Mar 10, 2023
Hello, We are sorry that there was confusion for the timeframe. However, our website states sibling tests typically take 3-8 business days to complete. You may have been viewing the paternity relationship page and standard paternity tests do take 3-5 business days. To be clear, business days does not include weekends. When speaking to you on the phone, you informed us that the child was fighting getting the swabs collected. That unfortunately resulted in poor samples arriving at the laboratory. The lab will extract from samples received until they exhaust the samples or get enough DNA to complete the results. If they exhaust the sample and there is not enough DNA, then LabCorp will request a new sample. The lab is currently on business day 10 from receiving the samples and it looks like it will be completed within the next business day. When receiving home testing kits, we cannot control the samples we receive. If samples are not taken properly, this can cause a delay by a few business days. We are truly sorry for the delay!
