CC
Posted
User friendly
User friendly, easy to use - good dashboard and easy to navigate.
Response from Text Request· Nov 21, 2024
Thank you for leaving us a review.

Excellent
455 reviews
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
CC
Posted
User friendly, easy to use - good dashboard and easy to navigate.
Response from Text Request· Nov 21, 2024
Thank you for leaving us a review.
Kelly
Posted
I am not a techy person at all, but they walked me through the whole process and made it easy!
Response from Text Request· Nov 21, 2024
Kelly, thank you for taking the time to leave us a review.
Mathnasium of South W.
Posted
Text Request makes communicating with customers and prospective customers streamlined. We have seen a higher response rate and quicker response times through texting than with other platforms. Our customers have noted the convenience of being able to reach us on a platform that is organic for them.
Response from Text Request· Nov 21, 2024
Thank you so much for this review. I'm glad to hear your customers are happy about being able to text you.
Cheryl
Posted
Best way to reach our clients. Response is much better than email communication. Highly recommend.
Response from Text Request· Nov 12, 2024
Thank you for taking the time to leave us a review.
Brenda
Posted
It’s been a nice addition to my business since we make so many outgoing calls. It’s a must have to do business today in my opinion- texting service.
Response from Text Request· Nov 12, 2024
Brenda, thank you for his review. Please reach out to [email protected] if you have any questions.
Rick
Posted
The Text Request staff went above and beyond to get us up and going quickly. The user experience is easy. The pricing is very reasonable.
Response from Text Request· Nov 7, 2024
Thank you so much for this review, Rick.
Rob R.
Posted
Read the reviews before you sign up with this company. When Zipwhip shut down I made the mistake of going to Text Request. I finally gave up and transferred to Voxie (big improvement!), but they continued billing me and refused to refund the money even after I called.
Response from Text Request· Nov 6, 2024
Rob, thank you for leaving your review. We apologize for your bad experience and for what may have been our miscommunication. Our records show you ported your number away from Text Request, but did not cancel your account or schedule a cancelation. This is not uncommon, as those who do move away from Text Request often keep their accounts during the transition for 10DLC registration and data migration purposes. Your account has since been canceled. We do not have records of any ongoing troubles before you requested to port your number away. Please let us know any issues you experienced, and we'll share those directly with our Support and Product teams.
Andrew B.
Posted
Love this product and everything it allows me to accomplish on a daily basis. Easy to text and track conversations and customize fields.
Response from Text Request· Nov 6, 2024
Andrew, thank you for leaving us a review.