Billy
Posted
User friendly
The software is easy to use
Response from Text Request· Nov 13, 2023
Thank you for taking the time to leave us a review.

Excellent
455 reviews
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Billy
Posted
The software is easy to use
Response from Text Request· Nov 13, 2023
Thank you for taking the time to leave us a review.
George
Posted
Text Request was a great partner for the last 6 years. Pricing was fair. Service & functionality good. We moved to a VOIP system that included texting and AI and tracking of all communication for a customer. The process to "port out" has changed my referral of people that would have needed your service un-fortunately. When I had to threaten FCC guidelines to obtain the proper porting info, that leaves a bad taste.
Response from Text Request· Nov 15, 2023
George, thank you for this review. Sorry to hear that your experience was not ideal toward the end. I reached out to the success and support managers, their notes indicate that our upstream carrier was responsible for the delay, and was in control our the porting out. If you want to know more details, please reach out to [email protected]
Still W.
Posted
I was sold the package to be up in a few hours... still not working, been over a week. Edit:Your records are incorrect and as of yesterday 11/15/23 I am in touch with a rep that is finally helping me, she is now my POC, the conversations in my app are now showing up and I am able to reply, the rep scheduled a call for today to assist me in utilizing the full potential of the system. She is seeking a proration for the unused time. I will update if that is a success.
Response from Text Request· Nov 16, 2023
Thank you for leaving a review. Our records show that hosting did take an extra day but, your account was up and running by 10/24. If you find this an error, please reach out to [email protected]
erik
Posted
text request were responsive and prompt
Response from Text Request· Oct 31, 2023
Erik, thank you for leaving us a review.
Brad
Posted
Works wonder
Response from Text Request· Oct 30, 2023
Brad, thank you for the review.
Thomas
Posted
Team was very helpful with the transition from Zipwhip.
Response from Text Request· Oct 30, 2023
Thomas, thank you for leaving us a review. Glad to hear the transition from ZipWhip to Text Request went well!
Lydia
Posted
Welcome call. Scheduled training promptly. Training was easy to follow and learn how to use.
Response from Text Request· Oct 27, 2023
Lydia, thank you for leaving us a review.
Denise
Posted
Love the texting! I used a very generic product before and this one has so much more!
Response from Text Request· Oct 25, 2023
Denise, thank you so much for taking the time to leave us a review.