Great
183 reviews
BlogPressMUCH MORE THAN JUST WORDPRESS HOSTING…Learn How To Start A Blog With WordPress And Get All The Tools, Training, And Extra Support You Need To Survive And Thrive Online
BlogPress (theblogpress.com) has 183 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
183 approved reviews, newest moderated first
nicole
Posted
The customer service have been very helpful
Response from BlogPress· May 16, 2017
Hi Nicole. Thanks for the review! Let us know if there's anything you need. :) --Jennifer BlogPress Customer Success
Shibi
Posted
I have not really spent too much time on the training offered by Blogpress; however, the time that I did spend I felt there were repetitive screens popping up every now and then and thus, confusing me. I prefer going in an orderly manner with minimum screens for distraction.
Response from BlogPress· May 15, 2017
Hi there. I'm a little confused by your review and would like to see if we can get some clarification... Our training does not have "pop-up screens" - can you please tell me a little more about what you're seeing so that we can get that straightened out for you? There is a Welcome message that pops up the first time you log in to your account to help you get started, but that only shows up the first time you log in. It may be possible that you have cookies disabled in your browser. We rely on a stored cookie to know that you've logged in before. This is my guess to what's going on if you keep seeing that message over and over. Please tell me more so that we can help get it sorted out for you. :) --Jennifer BlogPress Customer Sucess
MARK
Posted
The company has always responded to my questions quickly and completely. Sometimes I even have trouble keeping up with all of the information I can get from them.
Response from BlogPress· Apr 23, 2017
Hi Mark. Thank you so much for the kind words! Have a wonderful day and let us know if there's anything we can do for you. --Jennifer BlogPress Customer Success
James B.
Posted
Really Bad customer service. Cancelled my account but they continued to take out. Owner does not want to refund money to accounts that have been closed and ones they owe money to. They also enjoy taking out more than one payment per month. Like kind of slipping that in hoping you don't notice it. So you have been warned. STAY AWAY!!!!! The company also stated an absolute lie when they commented and stated that I use foul and attacking language. Now that is desperate on their part. What company fabricates a lie about customers? THIS ONE! I never used foul language one time in my post but I was to the point. Isn't it strange that you do not offer customers a way to contact other than just email. You have no customer service experience at all and it really shows in how you treat others. Its amazing how you are labeled when you disagree with others. I am actually laughing about them saying I used abusive language. Good thing you do own your company. You cannot take criticism. I even read on this site they were reviewing my review to see if it meets their terms. You asked for reviews and you got one that was honest. Please show me anywhere where I used foul an attacking language. You can't because I did not! It is sad for a company to lie on customers and it really shows there character. I
Response from BlogPress· Apr 21, 2017
Hi James. As I've stated many times via our support system. I'm not seeing a cancellation request in our system. How did you attempt to contact us? I will be happy to honor that request even if you sent the request to the wrong email address. I just need some sort of documentation that it happened - if you could find that email or support message, it would be very helpful. In the meantime, I've canceled your account so that you won't get billed again. If the regular payment fails on the scheduled date, it will be retried a few more times over a period of a few weeks. Your scheduled billing date is on the 18th of each month. It does look like the March payment for $14.95 failed a few times - that's why it came out on the 3rd. We then billed your account as scheduled for $14.95 on April 18th. There is no scam here. Your account was canceled the same day we received your request on April 20th and you will not be billed again. You signed up for a subscription service. You were billed on a monthly interval as agreed. You requested cancellation and your account was canceled. The BlogPress terms clearly say that you will be billed each month until you cancel - this is reiterated on your receipt. The terms also very clearly say that there are no refunds after the 14-day trial period and that you are responsible for all charges until you cancel. Everything is very clear and in black and white. There is no deception or intent to deceive. I proudly stand by the service and the character of this company. --Jennifer BlogPress Customer Success
Mamatha
Posted
It is good. But not much followers and views seen on my blog.
Response from BlogPress· Apr 17, 2017
Hi there. We are here to help you and to teach you how to grow your following, but providing traffic is not actually part of our service. Let us know how we can help you grow. Start a conversation with our team by clicking the blue support widget at the bottom right of the site. We'll be happy to take a look at your blog and make some suggestions for how to help grow your following. Once you connect with our team, you'll see that we're here to help and I'm hoping that you'll consider bumping that up to 4-5 stars :). --Jennifer BlogPress Customer Success
Patti
Posted
So far it has bean a very positive experience. The pricing was affordable. I really like getting all of the information and tips and having customer service readily available especially because this is my first blog.
Response from BlogPress· Apr 11, 2017
Hi Patti. Thank you for the awesome review! Please let us know if there's anything you need. :) --Jennifer BlogPress Customer Success
Skottowe
Posted
Simple to set up, they answered my questions when I had them and were good value for money.
Jamie
Posted
I am so glad I chose Blogpress. Jennifer and Dan have been nothing but kind, accommodating and quick to respond. Although my blog is not launched yet, I look forward to moving forward with Blogpress.
Response from BlogPress· Apr 1, 2017
Hi Jamie. Thank you so much for the excellent review! Let us know if there's anything we can do to help you move forward with your blog. :) Jennifer BlogPress Customer Success
