SHEREE E W.
Posted
Timely and professional response.
Timely and professional response.
Response from The Build Card· May 19, 2021
Thank you! It was our pleasure.

Excellent
584 reviews
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
SHEREE E W.
Posted
Timely and professional response.
Response from The Build Card· May 19, 2021
Thank you! It was our pleasure.
Brandy
Posted
Jackie was so nice and very patient and professional thank you so much for your help.
Response from The Build Card· May 19, 2021
Thank you! We will make sure to share your kind words with Jackie Rose.
ANGELA T D.
Posted
Outstanding above and beyond awesome customers service!
Response from The Build Card· May 19, 2021
Thank you! We appreciate your support and kind words.
DONNA LYNN D.
Posted
Great customer service
Response from The Build Card· May 14, 2021
Thanks, Donna! It was our pleasure.
MICHAEL M.
Posted
I had problems getting my card cancellation reference letter. However, Rafala was very helpful in assuring me that I will receive the email reference and was effective in every way possible.
Response from The Build Card· May 13, 2021
Thank you for sharing your experience, Michael! We will make sure to share your kind words with Rafala.
REGINALD L K.
Posted
Everything was taken care of.
Response from The Build Card· May 12, 2021
Great! Thanks for sharing, Reginald.
LAURA
Posted
exceptional customer service! thanks Stephanie!
Response from The Build Card· May 12, 2021
Thanks, Laura! We will give a shout out to Stephanie.
YEULONDIA M J.
Posted
When one-on-one with a customer representative I think your services are excellent however when it comes to waiting for someone to pick up the line I would have to read it as poor just the other day I waited 20 minutes just to be disconnected not only once but twice that's where you need to ramp up your customer service on your phone waiting status thank you
Response from The Build Card· May 12, 2021
Thank you for bringing this to our attention! Customer feedback is what helps us grow, so thank you for taking the time to share yours.