The Build CardReviews of thebuildcard.com

Muy buena atención , profesional, educada , y tratable 10 estrellas

I was very upset when I called because I had already made my monthly payment early and couldn’t understand why my minimum due for new statement was doubled and late charge fee was added! The customer service rep Shatae was very calm and stated she needed my information so she could look at my account. After reviewing my account she stated I made payment before next bill cycle so it wasn’t counted as a payment. She explained the matter to very clearly and calmly. I complimented her on excellent customer service and I felt better but will be careful about paying before closing date.

They were very helpful

My experience today was a great one. Customer service representative was very knowledgeable, explain very well what occurred on my card, courteous and helpful. Great service

A.great.credit.card.to.have

I had a very good experience

Tiffany was very helpful and thorough. I appreciated that she assisted me until my issue was resolved.

(from authorized person on behalf of Mrs. Perez) The representative I spoke with today was very helpful with my problem. I had made payments on the Build website that did not show up as scheduled payments, even though I had talked to someone else about the matter the first time. Upon finding out today April's payment was over $100, I contacted the company. After explaining the situation to the representative, she made sure adjustments to the account were made quickly. She was sympathetic and understanding of the possible site problems I had experienced and apologized for the inconvenience. I was very appreciative of the way she handled my problem.