MARY M W.
Posted
The customer service person was so nice…
The customer service person was so nice and helpful with me.
Response from The Build Card· Feb 16, 2021
Thank you, Mary! We will give a shout out to the employee who assisted you.

Excellent
584 reviews
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
MARY M W.
Posted
The customer service person was so nice and helpful with me.
Response from The Build Card· Feb 16, 2021
Thank you, Mary! We will give a shout out to the employee who assisted you.
DIANE G.
Posted
I called to pay off any balance I had and rep, Jackie Rose, was very nice and helpful in closing the account as I requested. . I must let you know that when I call in every month to pay per phone the long drawn out process to pay a payment is grueling and I have no time for the information requested over and over again. I have many cards and none of them ask so many repetitive questions just to make a payment.
Response from The Build Card· Feb 16, 2021
Thank you so much for sharing, Diane! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
DAVID R.
Posted
Excellent customer service
Response from The Build Card· Feb 11, 2021
Thank you, David! We appreciate your support.
BARBARA M W.
Posted
Customer service is great
Response from The Build Card· Feb 11, 2021
Thank you, Barbara! We are always here if you need us.
Lisa J.
Posted
She was pleasant quick and very helpful
Response from The Build Card· Feb 9, 2021
Great! This is just what we want to hear. Thanks, Lisa!
ERNESTINE H.
Posted
The person that waiting on me was very polite respectful and a people person she need a raise.
Response from The Build Card· Feb 9, 2021
Thank you for your kind words! We will give a shout out to the employee who assisted you.
Cheryl L.
Posted
The young man that assisted me was very kind and i understanding. In times like these when I'm struggling to survive he was non judgmental. That helps. Thanks again
Response from The Build Card· Feb 9, 2021
Thank you for sharing your experience, Cheryl! We are always here if you need us.
Renay S.
Posted
She was helpful and straight to the point.
Response from The Build Card· Feb 8, 2021
Great! This is just what we want to hear. Thanks!