The Cheesecake FactoryReviews of thecheesecakefactory.com

Erg jammer dat het zolang duurt voordat je geholpen wordt. De taart was wel erg lekker, maar om hier nu een half uur op te moeten wachten is echt belachelijk

I ordered a chicken salad sandwich without the bun as I am gluten intolerant. What I received was lettuce, tomato, and mayonnaise. I truly found only two pieces of diced chicken. The manager did send over a dipping bowl of "salad" which this time was 70% mayo dressing and 30% chicken. Very disappointing!

The food was excellent. I've been to several of your establishments in New York State and I've found each one has a filthy bathroom. I've complained to Manangement but he problem still persist. Maybe I need to alert the Health Department. I'm wondering if your kitchens are dirty.

Had to wait 30 min for reserved table, then 15 minutes to order, then no service. Avoid!

We drove over an hour and had a party of five in our visit, and were very dissatisfied! Our food was of poor quality along with the service! Our total was over $230 and our meals were not good. Specifically; steak was ordered well done and was completely bloody. Chicken was fatty and rubbery!!! Our waitress was already not pleasant when she visited our table. Extremely disappointed!!

Had the family here in town and came for lunch. Table of six. The server was incredibly pleasant and attentive. The food, on the other hand, was such a disappointment! I had to return my crab wontons immediately, as they were overcooked and burnt on the outside. The cheeseburger was ordered medium and was rare. It tasted and smelled like fish! I can’t even go on, everyone’s meal was awful except the soup of the day! I’d advise everyone to only go there if planning on ordering cheesecake! It was delicious, I’ll give them that much! We didn’t want to make a scene so we just finished without a word. Paid a 150.00 dollars for a really terrible lunch with a thirty dollar tip for Maria, our waitress. Will never eat there again! Thank you Cheesecake Factory

It was an awful experience. The quality of foods were way below par. First, dinner was delivered for two of us and we had to wait at least 10 minutes for other three to receive their dinners.Tomato basil pasta didn’t taste any thing like pasta or tomato basil. It was like they had taken previously cooked frozen pasta out of freezer and microwaved it, because it was both hot and cold as you were eating it.The best thing about the dinner was only bread, butter, and cheese cake.

If going to the cheesecake factory, make sure you got some rain gear because the waitresses surely don’t know how to carry trays to the table. you be wearing your food waitresses dump my meal in my lap blame’s me and then when I talk to the manager told them that I wanted to get a discount on my meal they’re like no I will give you a free cheesecake !plus might want to look into a waitress that knows how to weigh tables ..because waitress I doesn’t know how doing her job we kept having ask for stuff over and over and you don’t get it until like over the third of six times asking and you still don’t get what you ask for I’ve spent 100$ thier not worth sh*it unless better training on staff members an that including management!! So called manager had attitude when I told her she train waitress focus on thier tables better.I was nice about all this