The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

E B.
Posted Apr 12, 2024
This store is perfect
This store was amazing their email after purchase was full of information for what would happen from start to finish. We ordered 18 fish and only lost casualty moving them to the new tank. And now our 2 electric blue Acaras are laying eggs and lost one more fish to them protecting their eggs but all in all we have no complaints. In fact this will probably be our permanent fish store.
Response from The iFISH Store· Apr 13, 2024
Thank you for the great review! We were thrilled to hear that the Acaras were laying eggs already...we love a good acclimation story! :) It sounds like they are flourishing in their new home. We appreciate you trusting us with your order and certainly look forward to serving you again in the future. Should you need any assistance in the interim, please reach out to us; we're always here to help!
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Carrie A.
Posted Apr 12, 2024
Healthy fish at an affordable price
Healthy fish at an affordable price. No DOAs. About a month later and they are all alive and growing. Great place to purchase fish.
Response from The iFISH Store· Apr 12, 2024
Hi Carrie; Thank you so much for your review! We're delighted to hear about your positive experience with us. Our goal is to deliver high quality aquarium fish at affordable prices and it's fantastic to hear that we achieved that for you. We hope we can fulfill your aquarium needs again in the future!
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Cheryl B.
Posted Apr 10, 2024
Valerie was Amazing working with us
Valerie was Amazing working with us. Especially when we live in Utah & the fish were coming from New York. We received amazing fish!
Response from The iFISH Store· Apr 10, 2024
Hi Cheryl; Thank you for your kind words. Valerie truly enjoys supporting our customers. We really appreciate your repeat business and are thrilled that you were pleased with your Discus. We hope we can meet your aquarium needs again in the future!
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Troy V.
Posted Apr 10, 2024
I normally don't write reviews but in…
I normally don't write reviews but in this situation I feel it important. First we are all as lovers of the aquatic hobby. I was very reluctant on my purchase since the price was almost 50% less than most sellers due to size (all of my Cichlids were 2in. vs. the normal sellers of 3in.) Awesome I get to see them grow up! Ok, the shipment was delivered, the box was intact and the heating pad was still warm, and no leaks of the individually packed fish (13 ea.). All of them arrived healthy although not collared due to stress (normal). After acclamation to their new home and being feed (they were hungry) within 45 minutes they all regained their color and look absolute amazing!!!! All are doing awesome as my living room show piece….l highly recommend this seller *not taken lightly when your spending a lot of money for quality unseen*……
Response from The iFISH Store· Apr 10, 2024
Hi Troy; Thank you so much for your awesome review! We're so happy to hear that all the Cichlids acclimated well and started showing their colors so soon after being introduced to their new home. We really work hard at ensuring our packing procedures are optimal so that the fish we ship are minimally stressed during their trip. And it sounds like your Cichlids had a good trip! :) Thank you for trusting us with this purchase and we hope we can serve you again in the future!
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Thomas O.
Posted Apr 9, 2024
Good at answering questions and prompt…
Good at answering questions and prompt to ship. Great service
Response from The iFISH Store· Apr 9, 2024
Hi Thomas; Thanks so much for taking the time to provide a review and for placing another order with us. We love when our customers communicate their needs to us so we can deliver precisely what they're asking for. Thanks for providing such an open line of communication with us! We hope you enjoy your latest additions to your aquarium and we're here if you need us!
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Ron G.
Posted Apr 5, 2024
Great customer service
Great quality African Cichlids! I was very impressed with how well they were packaged up as well and the delivery was so fast! I also really liked how helpful the staff was. Especially when some of my fish perished only a few days after purchase. They refunded my money!
Response from The iFISH Store· Apr 6, 2024
Hi Ron; Thank you for taking the time to post a review! We were sorry to hear that two of the Cichlids didn’t make it and were happy to provide a refund. We really strive to have happy customers with happy fish! Thanks for notifying us about the perished fish and giving us the opportunity to work with you on it. We hope the Loaches and other Cichlids in your order are thriving. Thank you for supporting our business and we hope you will entrust us again with providing stock for your aquarium!
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Ruben A.
Posted Apr 5, 2024
Los Peces llegaron en excelente estado…
Los Peces llegaron en excelente estado los Recomiendo esta es mi tercera vez que les compro
Response from The iFISH Store· Apr 6, 2024
Hola Rubén; ¡Gracias por brindarnos una reseña de su experiencia positiva con nosotros! Realmente apreciamos que vuelva a hacer negocios. Seleccionaste algunos Discos grandes y muy coloridos y apostamos a que tu tanque lucirá hermoso con estas últimas incorporaciones. ¡Gracias de nuevo y disfruta!
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Eric S.
Posted Apr 4, 2024
PACKING
I like the shipping, well packed, fast shipping. The only thing is that none of the fish were labled what they were. I had alot of fish and was putting them in different ponds so I had to guess what they were.
Response from The iFISH Store· Apr 6, 2024
Hi Eric; Thank you for taking the time to provide a review. We understand your predicament with all the fish that you had in your order. We will gladly label each bag upon request when customers provide us with that instruction within the note section of their order. We certainly would have been happy to do that for you if you requested it. So we’re very sorry it turned out this way for you and you had to sort through your order. We certainly hope all the fish have acclimated well and each are in their correct pond. Thank you for the feedback and the opportunity to stock your ponds. We hope you’ll rely on us again in the future. Please know that we will strive to meet your specific needs and simply need a heads up via the note section of the order, an email or phone call.
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