Yamazac
Posted
change the order
I asked your customer service to change my order No response from them Not easy to figure out the trucking my delivery nor change my previous order

Average
59 reviews
We are Mac Specialists with a passion for our products. Contact us any time at [email protected] if you questions about any products!
TheMacMerchant.com (themacmerchant.com) has 59 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
59 approved reviews, newest moderated first
Yamazac
Posted
I asked your customer service to change my order No response from them Not easy to figure out the trucking my delivery nor change my previous order
Luke
Posted
Complete and utter disgrace, been waiting for my order since the 20th of December 2021, have been on chat 7 times and haven’t been responded to once and have emailed 3 times and no response either, do not order from Mac Merchant
Jennifer K.
Posted
I made to separate orders first one I got right away. Seconded order was placed and haven’t heard a thing. Emailed for a response regarding my order and nothing. Not even an acknowledgment. Disappointed and may hav e to open a claim, thank god I used PayPal.
Tanner, C.
Posted
My AirPods was defective and I had to get a replacement one directly from the Apple store.
Linda
Posted
I ordered an AirPod and it was delivered. Then I found the one I lost. They were very efficient quick and courteous. They sent me a label to return. A perfect example of great customer service
Devin
Posted
Great company! I ordered the wrong generation AirPod and they promptly sent me a return label so I could exchange it for the correct one. So please double check which generation you currently have before ordering a replace pod. I highly recommend this site.
Maria S.
Posted
I did not order a product from this website. My PayPal account got hacked and someone order an Apple Watch. I have been trying to return this order and I have gotten no response from the Mac merchant. It turns out all the returns go back to PayPal which I have no control over since the account has been taken away from me. It looks to me like a well thought scam. Do not buy from this website
Kaleelah H.
Posted
fast shipping