Dr Malcolm C.
Posted
excellent service
excellent service

Excellent
391 reviews
The Home of the World's Finest Guitars
The North American Guitar (thenorthamericanguitar.com) has 391 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
391 approved reviews, newest moderated first
Dr Malcolm C.
Posted
excellent service
Eddy V.
Posted
I live in Amsterdam and discovered TNAG first as the closest B&G dealer (with a decent range). Managed to first visit their 'String Heaven' as I was blown away by a fabulous Trussart with a great price tag on it. (now part of my collection). As I missed the 'special discount' window Peter Calvert still extended the offer to me. Trying out was a 100% relaxed and stress free experience, Brian Love went completely out of his way to let me try different models, different amps, different pedals etc. Recently I found myself in a similar position with an amazing opportunity on a pre-owned Gibson LP 58 Custom. Brian took things even one step further and sent me a personalised video recording, demo-ing the LP for me. I have never ever experienced such an creative, innovative, virtual sales skill. In this case I could not make it to London in time so they had the beauty delivered to me in Amsterdam with laser sharp precision and quality. So in short, just go and visit this String Heaven and ENJOY, you will not regret it.
Steven L.
Posted
Sometimes you buy something that disappoints you once it has arrived. In this case it was a gorgeous looking electric guitar that had some setup issues and had to go back. The people at TNAG were extremely helpful and I appreciate the fact that you don't have to pay for a courier; TNAG arrange the collection. Excellent service....acid test passed.
Josh
Posted
Thanks to the friendly and helpful staff. Really appreciated.
Paul S.
Posted
Guitar heaven. Very helpful and friendly with no pressure. Totally different to most guitar shops. Paul Shaft 2.3.
MARTIN G.
Posted
These guys honestly care about their customers, whether you keep your purchase or return it, they do their best to ensure that you are a happy bunny. I'll definitely use them again, Ben and Richard are top guys.
Gary
Posted
Very friendly and professional.
Super T.
Posted
North American Guitar has been really great. I special-ordered an amp through them sourced in the UK, with custom wiring for the USA. It took a little while since the amp-maker had a backlog, but thier communication was great, and the amp arrived safe and sound. When ordering something from halfway around the world, I really appreciate being treated as a valued customer with the same great service they must give the locals. I'd happily do business with North American Guitar again.