Jim
Posted
Poor customer Service
My dogs name is Romeo, after speaking with manager of Pets Table , I have decided to take my business back to the Farmers Dog where I get way better customer service , I will accept the food up until the last delivery of the 11th of December after that I do not want anymore food from the Pets Table. Very unhappy and if you continue to run your company with a customer service that is not located in the USA , this company will not be around long I assure you this I am also contacting the BBB with a complaint so that others will no how bad your customer service is. They will not fix the problem they will just make an excuse to ignore it
Response from The Pets Table· Dec 4, 2024
Hi Jim! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our customer service team, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table!


