TherapyNotes, LLCReviews of therapynotes.com

Cheyenne was knowledgeable and very patient as I am a new user. Very helpful and ntm, fellow cat lover!

The representative I spoke with was very knowledgeable and sincerely professional during my support call. My experience today was excellent; it is no small part because of the representative I spoke with.

The customer service is impeccable every time I need help. Every call is followed up with a detailed email that recaps our conversation. It’s an absolute pleasure to have them in my corner.

Therapy notes is great, they get right back to me when I email them.

Great experience with therapy notes. The EHR is user friendly and technical support is helpful.

Outstanding customer service and support! Professional, knowledgeable, and extremely helpful!

TherapyNotes does not provide good solutions to issues. Not being able to remove an authorization without having your counselor redo their notes is insane. Asking a counselor to redo 30 notes is not a solution. 6 months with TherapyNotes and no updates recommended have been implemented. The longer you are in TherapyNotes the more you realize it is a product for a very small operation. This product does not support any big practices without having extensive work arounds and having to manage spreadsheets outside of the system. In theory, the EMR system should help with this, but it does not. They promise great support, but don't provide any solutions.

Quick, friendly, and thorough help for my problem.`