TherapyNotes, LLCReviews of therapynotes.com

The staff was helpful, friendly, efficient, and patient.

I love their customer service, helpful - patient. And they send an email with the instructions. I don't know that I have experienced that level of support before!

Customer service rep was skilled, very friendly, respectful and quick to resolve my issue!

I was doing my billing on a Sunday, a much dreaded task, and needed support on how to use therapy fuel for my treatment plans. I call for support and got the most pleasant custmer service representative who spent all the time I needed to figure out how to enable the old TX plans for therapy fuel. Best customer service I have ever had, AND on a Sunday. Thanks you TherapyNotes

Our Therapynotes experience started reasonably well in 2022, however, in the last two years, the costs have risen, the system is less reliable causing frustrating burdens to staff, their customer service has been less helpful (ie, we frequently get told they are “working on it” and receive no help or even worse, sent through a number of task that take up our time and STILL do not remedy the issue), and worst of all, their recen migration to a new eprescribe system has been a nightmare and resulted in obstruction of patient care.

As always, the customer support is outstanding

super helpful!!! and sincere

TherapyNotes is priceless! Always available. Always willing to help.