Excellent
455 reviews
The RTA StoreBuy kitchen cabinets and bathroom vanities from the best rta cabinets online dealer! Shop cabinets for less at TheRTAStore.com!
The RTA Store (thertastore.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
455 approved reviews, newest moderated first
Mari B.
Posted
We needed a configuration that wasn't a choice online. Our designer, Travis, was great and found what we needed as well as helping on an issue with the checkout.
Response from The RTA Store· Apr 23, 2024
Thank you for your positive review, Mari!
Dave
Posted
So easy to work with the online help. Answered all my questions and very happy with the experience.
Response from The RTA Store· Apr 8, 2024
Thank you, Dave! We're happy to hear it!
Fred A.
Posted
Poor quality cabinets with almost no assembly instructions. Finish on sample was outstanding. Finish on actual cabinets spotty at best. Some doors warped, frame finish very poor. Cheap screws, poorly aligned predrilled holes, wrong sized screws... No possible way to return them. Better off going to the big box store. Fine for flipping, but if you're gonna live with them get real cabinets. Junk cabinets made with decent materials.
Response from The RTA Store· Apr 8, 2024
Dear Fred, we apologize for your frustrations. We have been able to locate a claim you submitted and rest assured, we are on your side and here to assist in getting replacements that are needed. We have notified our claims department and someone will reach out to discuss. Thank you.
Christina DiCarlo P.
Posted
This is my second time working with Christina at The RTA Store. She has been very helpful. We absolutely love the quality of our Linen Shaker and Madison Black Shaker Cabinets. We will most definitely be using The RTA Store for our laundry room and pantry needs very soon.
Response from The RTA Store· Apr 8, 2024
Thank you so much! We have shared your feedback with Christina who was thrilled to hear she contributed to a positive experience for you. We hope you enjoy your space and look forward to working with you again!
Nicholas M.
Posted
5 star all around!
Response from The RTA Store· Apr 8, 2024
Thank you, Nicholas!
NGreen
Posted
employees were helpful and knowledgeable
Kevin
Posted
I am a contractor and have assembled/installed numerous kitchens using cabinets from other companies. I chose RTA Store because of the “Designer” aspect, however she was more interested in “up-selling” me items than designing a proper kitchen. The CAD printouts are impossible to read, and when I questioned the measurements she assured me all was well—it wasn’t. several cabinets covered the windows, the sink base was not centered under the window, and I received numerous unnecessary trim pieces. I found solutions to the problems by revising the layout, however I needed another cabinet to fix the misalignment at the sink/window (the sink base was 3” off center). I didn’t ask for an exchange, just a replacement. They refused to rush-ship the replacement cabinet, stating I have to wait 15 days to receive it. As stated in previous reviews, Customer Service blames the consumer for not being able to read their blurry/ over-written CAD printout, and making excuses for their designer “Too bad, it’s your fault. Sorry." This company is not geared toward consumers, but toward up-selling and pressure tactics. Buyer Beware.
Response from The RTA Store· Apr 8, 2024
Dear Kevin, thank you for taking the time to share your feedback. We truly value all feedback whether it's good or bad and take all feedback seriously. Comments and feedback like this really do help us identify areas that could improve our service and customer experience overall. With that being said, we're sorry to hear about the inconveniences you experienced. We strive to provide exceptional service, and we apologize if we didn't deliver on our end. Your satisfaction is our priority, and we would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can address any concerns you may have. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Gregg M.
Posted
Debbie went well over and above in helping me make this VERY confusing purchase. I would give her 6 stars if I could. Gregg Miley
