Ray K.
Posted
Honestly I couldn't even behind to…
Honestly I couldn't even behind to describe the horror the owner of this company caused me. All I asked for was a refund and he used threaten words and phases. Cussed me out several time with such vulgar language that I have not heard sense I was on the streets of Detroit. Refused to give proof of my refund until I asked several times. Each with a new round of vulgarity from him. Threated me with his "screen shots" if I took this public. Screen shots of what? Me asking for a refund and him cussing me out for it? The owner of this company is a damaged man that has no business dealing with the public. I want people to know the truth behind the man behind this company. (Added after his post calling me a liar) If you're here looking, you're a smart individual. If it was as simple as he is implying, why on Earth would I waste my time coming here and posting? 1st) I canceled because I got a bad vibe from the site after looking to purchasing other products. A. While looking at several different products I couldn't fully customize my purchase (ex. Length. Having to have the product checked to make sure it works correctly. An additional $40 fee I might add.) I realized this isn't a polished business its more of a quick set-up operation, which screamed A.I. scam to me. B. I sent several inquiries as to how to customize the additional products I wanted, with no reply. Reinforcing my idea of a scam. 2) At this point I sent a message to cancel. I was precise and clear. His reply was very unprofessional. The next round of messages including me explaining why I wanted to cancel, including 2 month wait and having to pay a ridiculous $40 fee to make sure the product your buying functions. Your pressured into this option by the sites wording and 10% restocking fee. And finishing with a very rude reply by him saying he refunded it. The next day, with no evidence of a refund other then his rude reply, I asked for proof of this refund in the morning. Again I was very professional. At this point my fears of being scammed were quite high and wouldn't dare make him angry for fear of not getting my refund. I was ignored. Late afternoon I sent another request for proof of a refund. Then at this point he began verbally attacking me with language that shocked me. He knows I can't put up screen shoots of his verbal assault on me on any reputable site because of the sheer vulgarity of the posts. He posted a picture of a open window on a computer stating I was refunded. It still wasn't hard evidence of a refund as I received no email. At this point I started a legal process against him. The following day, late at night I received an email stating I was refunded from my purchase from his company. He didn't refund me when he said. He only refunded me after I posted my experience on this sight. I apologize for this incredibly long post, it was much shorter until his reply, which is an incredible work of fiction. I'll finish will this. I am an disabled American. I have no affiliation with any person, place or thing other than my cat. There is nothing fishy here. This is just a brutally honest post from a man deeply shakened by several despicable messages from the owner of the company I was honestly trying to get a refund from. Regards, Raymond K.
Response from TheSaberWorkshop· Jan 7, 2026
This is the worst customer experience I have EVER had. This customer ordered a saber on january 5th, didn.t read any of the options he checked or how they worked, and made a purchase, only to change his mind the next day, and send a scathing email telling me cancel me order and refund my money. I cancelled his order as requested at that time. He was sent an email from Shopify the system I use that his order was cancelled. I then emailed him and asked why the cancelation and was scathed for my business practices that are CLEARLY DEFINED BEFORE PURCHASE. He just decided to not read the options and check random boxes. On top of that after issuing his refund yesterday, for which Shopify again sent him an email, he sent another scathing email asking for a refund. Hes entitled, EXTREMELY entitled. Be cautious of doing business with him ever. He deserves everything he got from me. This did NOT go down as he stated. This entire experience is fishy as hell.



