Tickets.comReviews of tickets.com

I recently paid over $300 to attend a For King and country concert in South Bend, IN and had an emergency and couldn’t go to the show when I tried to get my money back I was denied

This place is a scam. They are misleading in their checkout and there is no way to actually talk to a person at this company. They literally charge and ghost and when you call or do the online chat, its just automated messages that put you on a loop and their emails are unmonitored. DO NOT PURCHASE FROM THEM. I ended up being charged $150 more than I expected. They are super misleading and they charge an EXOBERANT "service fee" hidden in the pricing which is ironic since they provide no service at all when you want to try to talk to a person. Shady company, keep away

This company is a scam, don't buy from them. They sent me tickets and other people had the same seats from ticketmaster. They wouldn't answer the phone the night of the concert and don't want to return my money. SCAM SCAM SCAM

TOTAL RIP OFF! Bought 3 tickets, Never Got ANY tickets! Spent 3 hours total on phone, in a nutshell they SAID they were sent to my email 1 hour prior to the game, which I never received. Thus my fault. DO NOT USE. I would have been happier if my first contact after purchasing the tickets the person was honest and just laughed at me and said "YOU JUST GOT SCAMMED" and hung up. Any good reviews are probably fake.

I ordered 5 tickets for a play and I thought that the amount was for all 5 tickets. Instead it was 5x the price plus a $320 service fee! I immediately called the customer service and explained what happened, and tried to cancel. They refused- said the tickets were nonrefundable. This company should be taken down! Business plan is to rip people off.

SCAM don’t not order this is a SCAM They take money an on top of it which was my issue they over price! Do not make a mistake with this company u will not get your money back they SCAM people bad!!!!

This company has the worst customer service and the most infuriating phone tree of any company I have ever dealt with. I ordered tickets to a spring training game for Baltimore vs Detroit in January and because of to the strike it was changed to Baltimore vs New York in March which being a Detroit fan I had no interest in seeing and was not what I ordered. Used their live chat and was told they were waiting to see what the MLB was going to do as far as refunds and to call back. Second time live chat was told that I would have to resell the ticket which I wasn't going to get until the day before the event so good luck with that. Finally talked to one of their representatives and was told they are a reseller and can't give refund even thought this was not the event I ordered back in January. Don't use this service they are a complete rip off!

This company is a total rip off. They stole $200 in tickets as the event was canceled due to COVID and never rescheduled. They will not answer calls or emails. There should be a class action lawsuit brought against this company as they literally have made $$$$ off of so many canceled shows due to COVID. Any lawyers out there.... this is a big case! Help!