TNUTZReviews of tnutz.com

I needed some hardware for my truck rack and Tnutz had the correct precut size in stock (Prinsu). Shipping was done in the posted timeframe of seven working days. You can't beat the price compared to other suppliers.

SUPER valuable service and very reasonable prices. all my orders have shipped fast, an I haven't had any dimensional issues. Tnutz beats the pants off of any other extrusion supplier.

Company ships quality products, fast and with great value. They are based in NY and ship from there as well. Very pleased with their response time, communication and turnaround. Have placed multiple orders and have received exactly what I ordered every time, with great packaging and care for the anodized aluminum parts to make sure the black facing was unblemished. Will use them again (likely multiple times).

Reading other reviews prompted this, as well as my own tremendous experience. First of all, their return policy is clearly stated, that because orders are custom to the inch, there basically are no returns, so check yourself before you order, it's that simple. In my case I was careful to order just what I needed, but the total price was so good that I decided I'd like to add something a day later. I emailed customer service on Saturday night, expecting no answer til the following Monday, but I got an answer a few hours later telling me that since I hadn't set up an account with saved billing info., they couldn't add to the previous order (they don't take credit card info over the phone, they have a secure service contractor for that). No biggie. I went back to their site, set up the account, saved the charge info and emailed them back what I had done and what I wished to add. Three days later I received a perfectly wrapped and protected package, and in spite of UPS's typical attempts to destroy, everything was intact and unharmed. The order had obviously been packed by someone who'd done it before and actually cared about doing a good (albeit minimalist) job. Nothing rattling around or poking out, and the parts that I ordered were about 50 lbs., so had it been Amazon, I'm certain it would have ended differently, as in with holes in the boxing and parts everywhere (been there done that). In my previous life I used McMaster quite a bit for trade show exhibit builds, and they were good, but you paid for it. These guys were reasonably priced, prompt, and they accommodated a less than organized request to help me avoid paying for additional shipping. I call that a solid win, and I'm preparing another larger order as I'm typing this. I would add that their website made it pretty simple to figure out exactly what I needed, which is no mean thing since ordering specialty machined anything can be pretty dicey. This was just one rather small order, but so far I'm quite pleased. As for the canceling of custom cut orders, I can only surmise that expecting to be able to return such a thing is the result of someone having never been told no as a child. That or they're just business dumb. Go order a wedding cake and then try to cancel and see what ya get. My bias: I have no affiliation with this company at all, and I've received nothing in consideration for this review, I'm just older and have very little patience with children.

Ordered from them after a few recommendations from the Sprinter build Facebook groups. Turnaround time isn't the fastest but they clearly state this on their website and this isn't Amazon after all.. it's custom cut material in most cases. I've ordered on 4 or 5 separate occasions now in varying dollar amounts and I've had the same great experience every time. The shipping is predictable and the products are quality stuff. On my most recent order I had grabbed about $2,000 in extrusions and various hardware and then a subsequent order for some stuff that I forgot. I had asked if they could process the supplemental order with the first so I didn't have to wait a few days and delay my van build any longer. They processed them as requested without delay and got me ready to go. I will happily continue purchasing extrusions for any further builds from the company.