Accommodation T.
Posted
Excellent support from the Tokeet team
Excellent support from the Tokeet team! They responded promptly and resolved my issue efficiently. Couldn’t have asked for a better experience.
Great
267 reviews
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Tokeet (tokeet.com) has 267 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
267 approved reviews, newest moderated first
Accommodation T.
Posted
Excellent support from the Tokeet team! They responded promptly and resolved my issue efficiently. Couldn’t have asked for a better experience.
Seb F.
Posted
Quick resolution of technical issues.
TN
Posted
Tokeet owns websites which host fraudulent listings and do not respond… A third party created a fraudulent listing for a property I manage, using photos and descriptions without permission. The listing was published on a website named WebReady and owned by Tokeet. We contacted the person who created the site and WebReady and Tokeet directly, multiple times, and received no response. There was no takedown, no acknowledgment, and no explanation of where the data came from. For a company operating in property distribution, this lack of basic verification, accountability, and responsiveness is unacceptable. Renters should avoid booking through sites powered by Tokeet. This is a follow-up to my initial review, in response to Tokeet’s public reply below. Their response does not address the actual issue. This was not a fraudulent listing on Airbnb, VRBO, or Booking.com. The fraudulent listing was published on a standalone website hosted via WebReady, a company owned and operated by Tokeet. Despite multiple direct notifications sent to both Tokeet and WebReady, there was no response, no investigation, and no takedown. The website was taken offline only after Amazon Web Services intervened following a formal abuse report. Tokeet and its subsidiary WebReady took no visible action before or after that intervention. Presenting themselves as a passive infrastructure provider does not explain why a Tokeet-owned subsidiary hosts fraudulent websites, ignores abuse reports, and leaves resolution to an external hosting provider. This is a failure of accountability, not a channel verification issue.
Response from Tokeet· Feb 5, 2026
Hi, We take allegations of fraud very seriously and appreciate you bringing this to our attention. However, it is important to clarify the technical role of a Property Management System (PMS) like Tokeet. Tokeet is an infrastructure provider used to synchronize data and prevent double bookings across various channels such as Airbnb, VRBO, and Booking.com. A PMS is a tool for integration; it does not have the technical capability or the legal authority to verify property ownership or detect fraudulent intent from third-party users. The responsibility for verifying that a listing is legitimate lies solely with the booking channels (OTAs). These platforms have the necessary protocols to approve and validate listings before they go live. Fraudulent accounts can unfortunately be created on any platform, with or without the use of a PMS. We recommend that you contact the specific booking channels where these listings appear, as they are the entities authorized to investigate, verify, and remove fraudulent content. Best regards, The Tokeet Team
John L.
Posted
⭐️⭐️⭐️⭐️⭐️ We’ve been using Tokeet for several years to manage our Airbnb listings and overall workflow, and it’s been a solid, reliable platform for us. It handles multi-listing management well, automations save a lot of time, and it integrates smoothly with Airbnb for day-to-day operations. No PMS is perfect, but Tokeet has consistently been stable and does what it’s supposed to do. We’ve built our processes around it and it’s become an important part of our hosting setup. Overall, we’re very happy with the service and would recommend it to other hosts managing multiple properties.
Walsh S.
Posted
Easy to use great back up service - instant chat so quick.
Greg M.
Posted
Fakhar was quick to respond, and knowledgebale of the situation. Representatives like him are what make using Tokeet easy and valuable
Janin D.
Posted
support is really superb - theyre available almost immediately, very helpful & kind. rarely had better support with a tool
Lena R.
Posted
Great customer service.