Mark
Posted
EZ solution to correction a defective…
EZ solution to correction a defective product issue - Justin made this a quick and ez phone call

Excellent
347 reviews
TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
347 approved reviews, newest moderated first
Mark
Posted
EZ solution to correction a defective product issue - Justin made this a quick and ez phone call
Norris
Posted
Excellent service, will definitely use Torchstar again.
Jason
Posted
Justin was very helpful and responded quickly with the help I needed. Thank you!
Brandon S.
Posted
the quick response and simple requests. Serena was super helpful and easy to work with through the whole process.
Barbara F.
Posted
Justin provided excellent customer support. I was dreading having to correspond via email to resolve an issue with our LED lights. Justin went above and beyond to resolve my issue quickly. He responded quickly, gave clear instructions on what I needed to provide, and made an excellent trouble shooting recommendation which resolved my issue. I can tell Jason takes pride in his job and goes above and beyond to provide excellent customer service. I would not hesitate to buy anything from this company again in the future just knowing they back their products and will provide good service if issues arise.
Jared M.
Posted
The customer service was great! I was looking for something very specific that I couldn’t find on the site. They helped me track down exactly what I was looking for.
destiny C.
Posted
Great to work with, used their lights on a film set very easy to use great product.
Bill B.
Posted
I had an issue with one of my spot lights and TorchStar replied immediately and had a replacement in the mail the next day… Great service!!
Response from TORCHSTAR - Light Fixtures Wholesaler· Feb 6, 2025
Thanks for sharing with us Bill! May we ask you what team member of ours helped you?