TORCHSTAR - Light Fixtures WholesalerReviews of torchstar.us

The replacement loght worked perfectly and the staff was helpful and responsive.

Great customer service and resolved my issue quickly.

Good customer service, emailed company and Rudy responded within couple hr.'s. I placed ordered with Rudy and it was ready for will call within 1 hour

Great service!

In my opinion, this company has a very scammy returns process and extremely poor customer service. We returned an LED light rope purchased on Amazon and they recharged us for it after it arrived, claiming we only returned 1 of 2 of the ropes, providing only pictures of the closed box and our shipping label. We 100% returned both lights and have the weight and pictures to prove it. Already reported to Amazon & Chase fraud teams. Would never order again from this company and highly suggest you avoid doing business with them. Several other reviews on here and amazon about their returns process and taking advantage of customers.

Great selection of lights and trims + very easy to order!

I sent an email to request whether a bulb was still available and if so could I order a few. I was surprised to have such a quick response and have an order in the works.

Ruby was very helpful getting our light figured out and getting right amount so we have extra.