Trademark ChaseReviews of trademarkchase.com

Update 04/10/26- 0 Stars - It has been 3 months now and still no refund. I filed a dispute with my credit card company and Trademark Chase replied to them with a fake invoice that is different from the one they sent me. I have all the copies. It is dated a month later than the original invoice and it has a different invoice number. I am not surprised and honestly fully expected something like this from them. They told the credit card company that they provided the services to me but for some reason failed to mention they sent me an email with a fake refund invoice 3 months ago stating I was going to receive a full refund. ORIGINAL REVIEW- Complete Scam!! Do not send any money to them! Read the other negative reviews, their story is exactly like mine. Once you complete the application they will call you and send you an "official" report that looks like it came from the Govt. It does not have any trademark identifying class numbers on the report so they try to charge you multiple times even though you may only need one or two classes for your trademark. After researching the trademark classes there was overlap with the what was provided on the report. They were trying to charge twice for the same class but since they didn't provide the class numbers you wouldn't know that based on their report. Their game is to push you into buying now and I assume they file for your case number and probably pocket the rest. I realized what was going on and did not move forward. I did not give them any extra money for the classes. It would have been around $3500 if I paid them what they claimed was mandatory so I asked for a refund for my upfront application fee, I told them I would pay for the report but since I didn't use any of the other services I would like a refund for the balance. I was promised a full refund by no less than 5 different people. First it was 3-5 days then it turned into 6-10 days and the last excuse was up to 21 days for the refund. I was emailed a very general document that said the refund was processed but anytime I tried to reply to the email it was blocked. I tried 3 different email addresses. The first week they would answer the phone (but they don't identify their company name) and know exactly who I was when I called in. I was promised the refund had been processed and now it is out of their hands. I was passed to several different "departments" with the same excuse and promised multiple times that someone would call me back with an update, NO ONE called me back. It has now been 21 days and they have blocked my calls and now I cannot get anyone to reply on the chat box on their website. Ignore all the positive reviews , I NEVER write reviews but I felt I needed to warn other people thinking about using this place as an option. Use at your own risk! Last thing- if they see this review they will claim they searched their records and have no evidence of me being a client as their response so you will ignore this review. I have the report and emails from them claiming they would send the refund.

I chose to cancel their service after being told that the USPTO requires three trademark classes to be filed when registering a trademark. After doing my own research, I learned that this is not a requirement — the number of classes depends on what you actually need to protect. This sales approach felt misleading and pressured me toward unnecessary additional costs. Because of this, I canceled and was told I would receive a refund. That refund never came. Despite follow-ups, the $188 has not been returned, which only added to my frustration. Between the questionable sales practices and the failure to honor a promised refund, I cannot recommend this company. I strongly suggest doing your own research and proceeding with caution before working with them.

Complete and total fraud! Charged me to submit trademarks for 5 classes and only paid USPTO for 1 class, then tried to tell me I had to submit a form that couldn't be submitted for over 5 years. Even USPTO advised me they are likely frauds. Don't trust them, don't send them any money. So I searched their IP address, its located in Oregon and has only been in service for 1 year, yet them claim to have filed over 1000 trademarks. Since it takes almost a year that's interesting for them to claim. Had someone call me impersonating a trademark attorney, AKA a name they pulled off a random application. Guy used 2 names, told me to view his linked in which showed he was an attorney but texted me he wasnt an attorney. Most telling information....they don't even have a trademark for their own business! Run as fast as you can! Update 4/16/26: I love how they respond and say "we never knew this person." Please see the e-mail below. I only wish I could add files to this review as I have a STRING of e-mails AND text messages from them. Below is one e-mail message from them. I also received a link from Mr. Thompson regarding my application, unfortunately I can't post the link here and had to remove the .com from their e-mail address. Not sure what else they want documented to show that they are a fraud! E-mail Greetings David Massing, Hope this email finds you well, Congratulations!! Your Mark and Logo Trademark Applications have been successfully processed and filed with the USPTO. Find the attached file to see the details. You will also be able to track the status of your trademark application from the given serial number below; Mark Serial Number: FTK - 99349905 USPTO SEARCH LINK: Click here to check your Live Application. Logo Serial Number: FTK - 99350057 USPTO SEARCH LINK: Click here to check your Live Application. Please be informed that you are now eligible to use the ™️ symbol, signifying that you are the legal owner of your brand name across all states. Regards, Maverick Thompson | Sr. Trademark and Patent Registration Officer logo white Fake website they sent me to to "view the office action". This was a big part of what tipped me off because it is from uspto.com, NOT .gov which it should be. Office Action About Applicant's Trademark Application U.S. Application Serial No. 99349905 & 99350057 Mark: MADE BY MASSING Correspondence Address: 2115 Oak Dew San Antonio, TX UNITED STATES 78232 Applicant: David Massing Response Deadline: 2026-01-29 Correspondence Email Address: legal@trademarkschase NONFINAL OFFICE ACTION The Application Examining Division of the United States Patent and Trademark Office (USPTO) has reviewed the most recent filing related to the above-referenced serial number and determined that additional documentation and compliance are required in order to process the next step in the registration process of trademark application. As part of the application's compliance, protection, and future maintenance process, the following filings and declarations must be prepared, filed, and maintained with the USPTO. These filings are crucial to preserve your rights, avoid abandonment, and support future enforcement. Issue Date: January 22, 2026 SEARCH OF THE USPTO DATABASE The trademark examining attorney has searched the USPTO database of registered and pending marks and has found no conflicting marks that would bar registration under Trademark Act Section 2(d). 15 U.S.C. §1052(d); TMEP §704.02. PRIMARILY MERELY A SURNAME – §2(e)(4) REFUSAL Following substantive review of the proposed mark, the examining authority has issued a refusal on the grounds that the applied-for mark is primarily merely a surname under Section 2(e)(4) of the Lanham Act. The refusal is based on the fact that the mark consists of a surname combined with the non-distinctive wording “made by,” which does not create a separate commercial impression or distinctiveness. As a result, the mark is considered incapable of inherently identifying a single commercial source without proof of acquired distinctiveness. Completion of these federal filings will secure enforceable statutory rights, enabling protection against third-party infringement, confusingly similar marks, and future objections, while granting full federal trademark protections, including nationwide exclusivity and lawful use of the ® symbol. Once registered, any future applications using the protected surname with “Made by” or similar keywords will be legally barred, as the exclusive rights granted through registration prevent confusingly similar and derivative marks from approval or use.

I had a negative experience with Trademark Chase. I was charged for multiple trademark classes, but official USPTO records show only one class was filed, and all communications were controlled through their email. I recommend extreme caution before using their services.

They are just SCAMMARS trying to get your money DONT GIVE THEM YOUR MONEY .They provided false info and false documents oficialy from the USPTO

Peak season delays added 3 weeks to the timeline, but the quality never dipped. Just needed better ETAs upfront.

When we launched new products, they filed protections before we asked. That's anticipatory service!

Working with Trademark Chase has been an outstanding experience. They are professional, responsive, and extremely knowledgeable about the entire trademark process. Every step was clear and hassle-free. If you're serious about protecting your brand, Trademark Chase is the partner you can trust.