Steve B.
Posted
Fixed problem on first call
Fixed problem on first call. Thanks!
Response from Traders Agency - Ross Givens· Apr 24, 2024
That's our goal, Steve! Glad we could get your issue resolved.
Excellent
647 reviews
Traders Agency is a Financial Publishing company headed up by expert financial analyst Ross Givens. He specializes in stock and options trading, corporate insider trading, and more. Traders Agency has been in business since 2018 serving tens of thousands of students.
Traders Agency - Ross Givens (tradersagency.com) has 647 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
647 approved reviews, newest moderated first
Steve B.
Posted
Fixed problem on first call. Thanks!
Response from Traders Agency - Ross Givens· Apr 24, 2024
That's our goal, Steve! Glad we could get your issue resolved.
Wright
Posted
they always get back in a timely fashion, and they are a great help
Response from Traders Agency - Ross Givens· Apr 24, 2024
Timely support is our priority, Wright! Thank you.
Joe C.
Posted
getting me added to your discord channel was seamless, thx!
Response from Traders Agency - Ross Givens· Apr 24, 2024
You're welcome, Joe! Enjoy the Discord community.
D. S.
Posted
Andrew is extremely fast and effective tech support. He's a true asset to Traders Agency as they rolled out a new and very helpful improvement. Even with how-to videos, I was not sure if I followed directions correctly. I am so thankful to get a real person who is understanding and supportive. I am loving the improvements too.
Response from Traders Agency - Ross Givens· Apr 24, 2024
We're so glad Andrew could help! Thanks for the positive feedback about the new improvements, D.
Jon F.
Posted
To the point, high speed response I didn't quite expect, and answered my questions directly not copy and paste responses.
Response from Traders Agency - Ross Givens· Apr 24, 2024
Thank you for the feedback, Jon! We take pride in our personal support efforts.
Brian
Posted
My user ID and/or password would no longer work. When I notified Traders Agency they promptly sent me a link to do a reset and this solved the problem.
Response from Traders Agency - Ross Givens· Apr 24, 2024
That's fantastic! Glad we could get you back to trading quickly, Brian.
Bret
Posted
He called at the scheduled time. Was professional. And everything was solved quick. Want to add he went beyond what he needed to in order to help me out.
Response from Traders Agency - Ross Givens· Apr 24, 2024
We're so happy to hear that, Bret! Excellent customer service is important to us. We look forward to serving you in the future.
A. D.
Posted
Prompt! Fixed issue immediately.
Response from Traders Agency - Ross Givens· Apr 24, 2024
That's what we like to hear, Alma! Quick solutions are our goal.