Angela
Posted
Awful to their employees.
Awful to their employees.
Bad
26 reviews
Trane is listed under Contractors & Consultants.
Trane (trane.com) has 26 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
26 approved reviews, newest moderated first
Angela
Posted
Awful to their employees.
Claudia C.
Posted
Had a technical question regarding my thermostat and connecting it to a Smart App. Not only were they not able to answer my question but they had no technical personnel that could. I will not make a major purchase like this if I can't get access to simple questions. When the survey app realized I rated them a "1", the app couldn't recognize my inputs, voice or digital. It appears the survey app will record only positive responses. Please make sure you do business with a company with resources that can provide support. It doesn't appear Trane has a support team in place. Lesson learned.