Great
56 reviews
TriptileTriptile is an innovative trip builder and trip reservation service. It recommends best destinations, transportation between destinations, best experiences and hotels in over 50 European and Asian countries. You can plan a remarkable program just like you want it, and you book anything you need for your trip with click of a button.
Triptile (triptile.com) has 56 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 4 reviews with 1 star · Clear filters
customer
Posted
No easy way to delete account. I couldn't find anyway to do it, and searching the web I'm not the only one.
Response from Triptile· Sep 5, 2021
Hello, In order to deactivate account you just need to ask our support team to do so. It's not complicated at all. Regards, Triptile support
Me
Posted
Constantly froze. Would not take some of the cities I entered. I moved on and found a better site.
Response from Triptile· Apr 23, 2021
Dear Vin, we're sorry to hear about your experience. Could you please share more details of what went wrong to our email: [email protected]. We'd appreciate your feedback! But it sounds like you need to upgrade your computer or run an update on your browser. The website is very sophisticated and old browsers may not support it.
customer
Posted
No prices listed. That’s why most people log in.
Response from Triptile· Jul 4, 2020
Next week we are planning to release new functionality that allows you to see estimated prices. And we kindly ask you to modify the one star review.
customer
Posted
I cannot get rid of the default , that only lets me see itinerary for the 2nd destination for 3 days, I want 7 nights for the 2nd destination. also, how do you view the price or get confirmation of anything?? no number to call.... or make specific tailored custom changes??? not user friendly, disrupts my confidence level with triptile.
Response from Triptile· Jul 15, 2020
Hello, Its regretful to see this 1-star because: - We contacted you and assisted with modifying days and nights. You just did not understand that default day by day descriptions were recommended program, that their text does not change depending on how many days you select. - We also informed you that we are rolling out the price display feature in middle of July. You just did not answer when we provided you with this information. - As for number to call, we display it at the bottom of each itinerary and on the website. There are many ways to reach us, but phone, but email, by live chat on the website. We clearly display all of our contact details all over the website. You just failed to notice them for some strange reason. Finally, we are confident that Triptile is the most user-friendly and most powerful trip builder in the world, it seems that you just did not get it. We wish you good luck with other trip builders and look forward to seeing you back, because after trying all else you will come back, we are certain. Regards, Triptile Team
