Excellent
137 reviews
TruckIt365 LogisticsTruckIt365 Logistics is listed under Cars & Trucks in Phoenix, Arizona.
TruckIt365 Logistics (truckit365.com) has 137 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
137 approved reviews, newest moderated first
Justin H.
Posted
Great honest folks, awesome communication!
Response from TruckIt365 Logistics· Feb 5, 2020
Thank you Justin, we are blessed to have customers like you. So glad to hear you had a great experience. Travis with TruckIt365
D.S.
Posted
Great job with communication, promptness and price.
Response from TruckIt365 Logistics· Feb 5, 2020
D.S., Thanks for taking the time to leave your feedback. We appreciate the opportunity and will be ready when the need arises. We work hard to earn your trust and if you or anyone else needs help in the future please don't hesitate to contact us. Travis with TruckIt365
James
Posted
Good people. On time and communicates super.
Response from TruckIt365 Logistics· Feb 5, 2020
James, Thank you for the kind words. Our team of professionals take pride in doing the best job possible for our clients. We appreciate the trust you place in us. Please contact us if you need any other help. Travis with TruckIt365
Mike
Posted
Very professional. Frequent updates on progress. Extra effort during unloading. Efficient, cost effective, reliable transport company.
Response from TruckIt365 Logistics· Jan 2, 2020
Mike, The pleasure of working with you is all ours. Going above and beyond to help customers like you, is why we do what we do. Our team appreciates you and hope that you and your family enjoy every minute of your new Back Country tiny homes. If we can be of service to you or anyone you know in the future, please give us a call or email us. Thank you for your business! Mitchell with TruckIt365
Victor
Posted
Very easy to work with. I recommend this company to anyone who wants their shiite done rite. Quick response time. One thing I would suggest is to have the delivery guy take pics of the cargo when picking it up, that way we can compare what was picked up to what was delivered. The IAA auto auction in New Mexico sold me a camping trailer with a spare tire but it was delivered without the spare. Of course the crooks at the auction took it but customers who don’t know about the crooks could blame the delivering company. Pics would help avoid issues and potential bad reviews.
Response from TruckIt365 Logistics· Jan 2, 2020
Victor, Thank you for choosing TruckIt365. We can understand how frustrating it is when the shipper does not provide everything you agreed to. Next time we will be happy to take photos for you and will integrate this step into our service for future customers! If we can be of service again, please feel free to reach out to us. We appreciate you and your business. Warm regards, Mitchell with TruckIt365
Leslie H.
Posted
Will definitely use again!
Response from TruckIt365 Logistics· Dec 10, 2019
Thank you Leslie! It was a pleasure working with you. We look forward to your call and let us know if we can assist you in any way. Warm Regards, Jessica with TruckIt365
Sheila H.
Posted
We are super thankful to have found TruckIt365! My husband and I last minute posted a request to ship our tiny house and we were immediately contacted by a driver named Mitchell Keller. Mitchell, from the start, was professional and communicative in his emails. He took the time to make sure he had answered all of our questions and concerns before the towing date. The day of the towing we were beyond impressed with the level of service Mitchell performed. He is knowledgeable and has a great deal of patience. Despite the tiny house unexpectedly taking all day to remove from its location, Mitchell helped us through the entire process. He went way beyond what was required and asked for nothing in return. He assured us 100% of the time that everything was going to work out fine. It sure did! Despite leaving later from the pickup location, he still managed to deliver our tiny house on time and helped us with the set up. He even drove us to a hardware store to pick up the tools we needed! We are forever grateful to TruckIt365’s top employee Mitchell and his kindness in helping us with our new home.
Response from TruckIt365 Logistics· Dec 9, 2019
Thank you so much Sheila for taking the time to write this detailed review. We tremendously appreciate your feedback. We strive to excel in our customer service and to meet all of your expectations plus more. Please let us know what we can do for you in the future. Warm Regards, Jessica from TruckIt365
Luke
Posted
We had Truckit365 move a 30' tiny home for about 250 miles. The professionalism, and skill set that their driver displayed was top notch. They helped us back the home into a difficult spot and the driver Nate was very calm, cool, and collected throughout the entire delivery. Truckit365 is a great logistics company to work with and their commitment to customer service is unparalleled.
Response from TruckIt365 Logistics· Dec 3, 2019
Thank you so much Luke on taking the time out to share your experience. We strive to provide the best service we possibly can - and we agree, Nate is a gem to have on our team. Thanks again and let us know if we can help you again. Warm Regards, Jessica from TruckIt365
