True Link FinancialReviews of truelinkfinancial.com

My questions are answered correctly and quickly. I use the email function rather than fake computer deal as most of my questions are specific. Emails answered quickly and efficiently.

I called this past week with questions about my handicapped adult son' Able for All Visa account and Joe Rogers answered them all quickly and thoroughly and with suggestions as to how to best proceed in solving my issues. He was patient and kind and knowledgeable and able to ask pertinent questions that expedited precise, accurate answers. I was most impressed and hope that this message can add a "gold star" to Joe's employee file. He is a valuable asset to the Able network and should be recognized as such.

Lucy my Point of contact when I contacted True Link Made my experience Simple and easy. She provided me with the information I needed as the ALR for my adult son with autism and she provided all this information with the utmost customer care.

For years we had struggled with providing the person I care for, who has progressing dementia, some level of financial autonomy but limiting the amount spent. We had to deal with overdraft fees and then when the account was linked to a line of credit that was quickly ran up. With True Link I setup a weekly allocation. If the balance available is exceeded, the transaction is not approved. Also, the True Link system flags suspicious web site. In past years we were having to get a new card every few months because of fraudulent charges. Since going with True Link none have occurred.

True Link's customer service is outstanding! I requested a cancellation of a transfer and it was completed within minutes. Not just today but everytime I have an issue they are very quick to respond!

WOW...this company really helps me handle my payee service by having the debit cards I can control. Whoever came up with this Business plan has a GREAT mind for helping our demographic! And every time I think I have an issue they cannot accommodate, they are able to help!! Would highly recommend !!!

TrueLink is such a valuable service. I have a client with special needs and I need to control their spending because they cannot, especially because we are not physically near each other. And, on the occasions when I need customer service, the TrueLink team is very responsive and able to help.

Customer support was both patient and excellent. I was walked through the entire experience.