Trustco BankReviews of trustcobank.com

Good ......

Everyone is very supportive 😊

Trustco bank honestly sucks, their online banking is down more than it is functioning and that screws me over a lot of the time. Never seen a bank have more issues with their online services than trustco.

We used Trustco in Lake Mary for a refinance of our home. my wife and I have done many of these over the years and have used this banker before. We would never go to anyone else. He makes everything so easy, and is a delight to work with. Thank you Trustco!! Dennis and Dawn Warren Longwood, Fl.

One person can make a difference as to why you would bank with Trustco Bank and specifically Oviedo Office at 1875 W. CR 419. That person is senior manager "Habib" as we know him, as Oviedo knows him. He is honest and always like your personal banker who cares and will always lead you in the right direction. We have been with Trustco Bank Oviedo now for over 15 years and Habib is why. He just gets it done with a smile every time.

Never received my bonus even though I did the DD requirements. Tried calling was on hold for 30+ minutes. Lord knows how long it will take me next time.

I opened a checking account in 4/25 based on a promotion to obtain 250 and a mug. I called to find out why i would not receive the bonus. Their response was I did not complete CONCURRENT DEPOSITS. The flyer says a direct deposit, which is singular and the fine print said concurrent. I believe this is false and misleading advertisement.

Been a loyal customer for over 30 years and did a wire transfer for one bank to Trustco to cover my mother's funeral expenses and they charged a $16 fee for incoming funds. I can understand out going, but even the bank I transferred the funds out of waived their fee. On a positive note the branch manager called and promised to credit my account the $16. I am pleased that my hometown bank did the proper thing. Thank You!