TrylumidermisReviews of trylumidermis.com

Total scam. Do not fall for it. They sell the same mask on Temu for $30. Reached out to them for a refund and no response.

ZERO STARS. SCAM. RUN. The Product also looks cheap and horrific. DO NOT BUY. DO NOT BUY. DO NOT BUY.

SCAM! Avoid. Fraud. All of the above. Do not waste your money on a fault product that the company wont own up to refund the amount. Do not buy and look at other more reputable brands. This is a waste of money. Avoid this company at all cost.

I found this mask did help my skin to look healthier, but was disappointed when the mask stopped working 92 days after I received it. I contacted Lumidermis and even though it was past their warranty period of 90 days, they have replaced the whole thing and posted it at no cost to me. I appreciated this gesture since a product with this price tag is an investment. I didn’t have any issues dealing with their customer service team, I found ‘Sarah’ to be quite helpful. Their website looks very professional. However, there isn’t any Lumidermis branding on the box or mask. It would feel more legitimate if the same attention to detail went into the packaging as was put into the website.

Cheap piece of crap that you can buy on Amazon for £36. Im now still fighting to receive my refund of £124 as they are only offering 60%. Im going to contact my Visa company and Resolver. This company is a complete scam. I will keep updating on my progress with this company. PLEASE DO NOT BUY.

SCAM - comes in a cheap box, no logos or branding, feels crappy. Complete scam

The price had changed (upwards) since I checked 2-3 weeks ago (when it was not on sale). Now, the item was tagged as on sale for black friday, with a new fictional and inflated reference/non-sale price. I went to my basket though and accidentally finished the order while reading these reviews. I cancelled the order within 5 mins (time stamped emails); got a confirmation from the company that they've cancelled the order but that they will keep 15% as "payment processing fee" which is nonsense (and extortionate), especially considering the payment hasn't even gone through yet. I froze my card and hope it stops the charge or I will have to fight it. Red flags all around!

I ordered the LumiDermis anti-aging face mask. When I received it, the box was broken but looked like very cheap packaging. Inside was the face and throat mask in a plastic bag. Looks extremely cheap. The controller inside the box has “Facial Whitening Instrument” printed on it. I contacted the company and they said, “The term "Facial Whitening Instrument" on the controller is simply a label and does not imply the mask is solely for skin whitening. ” I never wanted facial whitening and the advertising never mentioned facial whitening so I am skeptical if it’s even made for anti-aging. Also, nowhere on the box does it say “LumiDermis”. They will issue a refund if I pay for shipping. Since this is 100% false advertising, why should I pay for shipping? I have made a dispute with Visa and I will let them handle it. Do not buy this product!