Excellent
125 reviews
Totally Wicked FootwearThank you for your interest in Totally Wicked Footwear.We sell a wide variety of High Heel fashion shoes and boots from designer marketers Come Back Soon To See New Footwear we are adding to our inventory.Family owned business since 2005We also sell on eBay (check out our feedback) Our warehouse is located in Fillmore NY and we carry a wide variety of designer style affordable brands Our Pleaser line is shipped directly from the Pleaser warehouse out of CA and we use Fed Ex to ship those item.~PLEASE NOTE~We do not track Pleaser inventory.We include all sizes and colors.If item is out of stock you will be notified and a refund sent upon your approval!If you have concerns PLEASE CONTACT US BEFORE you place your order.International buyers have a 7 day wait for shipping as we have to order the products into our warehouse for us to ship.THANK YOU FOR SHOPPING WITH [email protected] All of our other brands are kept in house and shipped directly out of NY using USPS Priority Mail If you have any questions or concerns do not hesitate to ask we will help in any way we [email protected]
Totally Wicked Footwear (twf.shoes) has 125 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 6 reviews with 1 star · Clear filters
Kasindra W.
Posted
I have not received yet
Response from Totally Wicked Footwear· Mar 27, 2026
You just ordered the 23rd of March? Its only been 3 days? The delivery date is March 30th? Why would you give a 1 star review? You did not choose overnight shipping!
Denise T.
Posted
I’m only giving them 1 star but let me say I wouldn’t order anything from them! They took my money saying they had my size! I was looking so forward to receiving my order and checked on tracking and it said “Order Cancelled “. Then says out of size! Ridiculous!!! If your out update your site! I’m super update because this was a gift!
Happy B.
Posted
Stole my money and pretended to not have a clue with a bad attitude. Don't attempt to shop here. Happy Birthday To Me!
Response from Totally Wicked Footwear· Oct 21, 2024
Buyer could not give me the proper name or order number to help figure this out. I could not find the order from the info I was given. Attempted to further ask for proof of payment to us so we could correct this. There was no order for this buyer with the info that we were proved.The buyer proceeded to tell me to go F**k myself. We have to find the order to actually correct the issue. I believe they thought they ordered from us when they actually purchased from a different site. It has happened before. All I need is the order number or correct name ordered under and we can look to see what's going on. When you find that let us know PS NOT A VERIFIED REVIEW!
Taneisha I.
Posted
Horrible shipping experience. Does not answer phone calls or emails. Shoes took over 3 weeks to ship. Will not be ordering again
Response from Totally Wicked Footwear· Jul 26, 2022
Hi Taneisha, unfortunately we had a minor crisis at the time of your order along with several other orders. I do apologies for the delayed shipping and hope we will see you back again. I hope you are at least enjoying those beautiful boots.
isabella V.
Posted
boots fell apart
Response from Totally Wicked Footwear· Jul 26, 2022
I am so sorry to hear that.
May Coleman M.
Posted
I changed my mind about my order and sent 2 cancellation emails within an hour of initial order both of which were ignored. They shipped the shoes without acknowledging my cancellation request and have a policy of charging a 20% restocking fee on returns. I kept boots and gave them away as a Christmas gift because I’m not paying to ship and restock. I will not shop with them again. Btw this order was not placed during a Christmas rush and I feel the lack of customer service is not justified.
Response from Totally Wicked Footwear· Dec 25, 2019
Hi, our apologies but we received no cancellation request on this order . This is the first that we knew about it. As far as the restocking fee please read the return policy. It only applies when the return is received with tape and label stuck directly on the retail box. We do apologize for this.
