- Less then minimum pay per hour in country of residence
- many ASAP project with a few hours deadline and low pay, not covering the time notherless the urgency
- difficult management, spam email, after 2-3 hours of no contact writes follow ups even if there is a lot of time until the deadline
- communication are too much and with no meaningful discussion, for a 1h project there are even 10 emails that do no count for payment time
Response from Ubertesters· Nov 20, 2025
Hi, thank you for sharing your feedback. We’re sorry your experience didn’t meet expectations.
Most of our projects are paid hourly, with some fixed-rate assignments depending on the client and project type. And in all cases, we pay well above the minimum rate in each country. If, for some reason, this wasn’t reflected in your case, please contact our community team, and we’ll make it right.
We always aim to make payment terms and deadlines clear upfront so testers can decide what works for them.
Regarding communication and follow-ups, our project managers stay close to ensure deadlines are met, but we’re reviewing how to make updates more meaningful and less frequent.
We genuinely appreciate your feedback. It helps us refine how we support our global tester community. You can reach us anytime at [email protected] to discuss your experience further.
Happy testing.
Ubertesters community management team
MT
Maya T.
Posted
Be cautious about payment methods
Important Information About Payment Methods at UberTesters
If you plan to do testing tasks for UberTesters, pay close attention to payment methods. The website lists three options:
1. Upwork
2. PayPal
3. Other
In case you select Upwork as payment method
You must receive an offer or contract via Upwork; otherwise, payment won't be processed.
Be aware of risks with Upwork itself - many users report account suspension after money arrives or during identity verification. This can result in "paid" funds by Ubertesters, but you can't access it and withdraw from Upwork to your bank account. No refund is provided for any intermediate expenses you bear while using this method.
High fees apply: roughly 10% of your payment goes to service fees, VAT, and bank transfers. New accounts may require paid identity verification, which also carries a risk of account blockages with no refunds. Overall in case you are paid by Ubertesters, for example, 40 usd, Upwpork will deduct VAT, service commission and transfer fee and you receive only 34 usd. Ubertesters does not cover those commissions. For account verification you may need to pay extra 6 usd. Without it you will not be able to withdraw funds.
If you select PayPal as payment method
Safer than Upwork, but all fees are your responsibility. UberTesters does not cover them.
Bottom line: Always check the payment method carefully and consider potential fees and risks before starting.
Response from Ubertesters· Nov 20, 2025
Thank you for taking the time to outline your experience. It’s important for us that testers understand how payments work, so I appreciate the chance to clarify a few points for the community.
We offer multiple payment options because testers around the world have different preferences and restrictions. Each platform has its own policies and fees, and those are set by the payment provider, not by us. We always state these options upfront so testers can choose what works best for them.
For Upwork specifically, a formal contract is required because Upwork only allows payments through their system. We understand that Upwork’s verification process and fees can be frustrating for some users, which is why many testers prefer PayPal or other alternatives. Regardless of the method you select, your payment from Ubertesters is always released on our side in full and on time.
We don’t cover third-party commissions or platform fees simply because they vary widely by country and provider. That said, if you ever have an issue with a missing or delayed payment from our end, our community team will step in and help resolve it quickly.
We value transparency, and we’re always available to guide testers in choosing the payment option that fits them best. If you’d like us to look into your individual case, please reach out to [email protected] and we’ll help.
Happy testing.
Ubertesters community management team
YE
Yetoo
Posted
Unacceptable project mnagers
not a good project manager, instead of helping the freelancers to earn, he will reduce the time and the rate to be paid, will ask you to use your money for testing, but he will make a refund without shouldering the paypal fees, so you will not get the whole price that you used for testing.
Response from Ubertesters· Nov 20, 2025
Thank you for sharing this. I’m sorry to hear that your interaction with our project team left you with this impression, because it doesn’t reflect how we operate.
When testers are asked to use their own funds for a test scenario, we always refund the full net amount that was spent out of pocket. There are no deductions, no commissions, and no third-party fees taken from that reimbursement. If anything different happened in your case, please contact our community team so we can address it immediately.
Regarding time tracking and rates, our project managers follow clear guidelines to make sure the hours approved match the actual scope of the assignment. Their role is to support testers, not to reduce earnings, and we take any feedback on this seriously.
We appreciate you bringing this to our attention. If you’re open to it, please reach out to [email protected] so we can review your specific project and resolve this properly.
Happy testing.
Ubertesters community management team
KN
KEVIN NAIN RODRIGUEZ M.
Posted
Engaging Projects and Fast Payment
I really enjoyed the project I worked on with Ubertesters. It was engaging, well thought-out, and a great opportunity to share meaningful feedback. They delivered on everything they promised—especially prompt payment. You can tell they care about building long-term relationships with their testers.
MN
Melissa N.
Posted
6 stars amazing
"
The variety of tests keeps things interesting, and I appreciate how they offer opportunities suited to different skill levels. It’s not just about earning money but also building confidence and gaining exposure to different technologies.
A fantastic platform for beginners and seasoned testers alike! Highly recommended for its supportive and professional environment.
DD
D David S. R.
Posted
U.S. slavepiskere
U.S. tæve slave forretning. Lønnen her er omtrent 70 dkr. i timen. Uhyggeligt med dem.
