Excellent
547 reviews
Understood CareUnderstood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
Tosseng L.
Posted
Everyone i talked to seem very nice, and wanted to help... Thank you
Response from Understood Care· Jul 14, 2026
Hello Tosseng. Thank you for reaching out. I’m very sorry you never received a call back. You should not have been left waiting without an update. I will make sure someone follows up with you promptly.
customer
Posted
I love Andrea she takes here time with me and breaks down everything she says and she checks on me often
Jeffrey K.
Posted
Tasha wells very hard worker makes sure she gets all the resources you need to accomplish your goals . The agency is very accommodating for people that need extra help
Howard
Posted
Michelle is working hard to help me and is very courteous
Ralina Kelleher G.
Posted
I don't have an opinion yet because I haven't been able to talk to her my phone has been dead because I couldn't pay for my card I've got it back on again so if you can have her give me a call like Monday of next week we can talk and we can go from there I'm sorry for the inconvenience and whatever problems is caused so please just have to give me a call at 541 415-5754thank you have a nice day and God bless
Tammy S.
Posted
I am a 56 year old woman on disability. And in between homes. I have been staying with a friend since November. I really need my own place and Monica has reached out to places that I didn't even know existed. Monica has helped me find food pantries and I am currently applying for hud housing... she is also tried to help me get my old water and electric bill paid, but unfortunately, no one will help me without being in that original residence. So praising Monica for all that she's done to assist me. Now I need help getting a mobility scooter... ☆☆☆☆☆ for Monica Thanks again. Tammy S.
Kirk R.
Posted
Donald has been an amazing help. He's helped me get my insulin at no cost and when my water was shut off he was able to find a local charity that was willing to help. When my dog was sick he asked about Finlay and was supportive when I was worried. He was so impressive that one of the charities wants to recommend your company to their clients.
Bobbi Jo D.
Posted
My advocate Emberly jumped right in when I needed help on helping me make phone calls and contacting agencies that could help me get the assistance I needed and her encouraging words and reminders and goals that were set for me to meet. I'm doing online college for my associates degree in Human Services and I'm needing help myself right now and this is what I'm studying right now why I'm going threw. My advocate is a blessing for me . Thanks for pairing me up with her.
