UNIT 1Reviews of unit1gear.com

The website was easy to use and the helmet and unit came well packaged. I plan on purchasing so more items in the near future. The helmet fits great and looks phenomenal. I feel very safe wearing it.

Significant delay to scheduled delivery, lack of communication, slow to respond to me chasing the order up through Amazon Marketplace. I’m currently waiting for them to respond to my request for an order cancellation and refund. The product may be great but haven’t had the chance to experience it because of the poor customer service infrastructure. This experience has turned excitement into disappointment.

Their products are first class! Perfect fit, great looking and the light on the front and back plus the turn signals and lights to mount on the bike make it the best product I've ever had. The quality is great and the customer service has been great!

I have quickly come to love the products from Unit 1. I have a helmet, turn signal, and lights. All top of the line and quality made products which I use on both my bike and scooter. I look forward to building up my product collection. Customer service is great also.

Great product. Our kid loves the little sharkies, really next level helmet in general

Great helmet and service

I scheduled a customer service video call with Unit 1 for September 8 at 7:30 am PDT. Ana Rumbos from Unit 1 sent me an email to confirm the date and time. I was on the call seven minutes early and waited 25 minutes into the call time (7:55 am). No one from Unit 1 showed up for my customer service call!!! However, I did receive a full refund for the products I returned.

Great product great customer service