United RentalsReviews of unitedrentals.com

I rented a concrete saw from them for a two day rental. Got the saw on my jobsite and tried to put a new blade on it. It would not go on properly. I find out there is too much old concrete and old carbide stuck in the guard. I try and chip it out to no avail. I was chipping at it with a metal catspaws fairly hard. I stopped so I wouldn’t damage the saw. The blade would barely fit on. I Try and fire it up, wouldn’t work. Too such friction on the saw blade. I’m pissed off. Paid my employee for the hour it took to get the saw. I return the saw the same day myself. Return the saw and get my money back right? Nope these douches charged me for the day rental for that day and only gave my money back for the second days rental. Said they had to charge me because I had the saw and they couldn’t rent it to anyone else. Apparently this company rents non functioning equipment out, wastes your f-ing time and charges you for it. F this company Take your business elsewhere, I sure am.

I was looking for a tool that I needed to borrow to update my house. The representative on the phone told me that she could not tell me whether they had the tool or not until I gave my full name, address and phone number. Of course, when I get there in person and locate the tool, I will provide this information, but it is absurd to ask for it when I ask if they have this tool or not. Another lie to customers and collecting personal information for nothing. Shan

This car company charged me £420 for turning up late due to flight delays and then another £762 for undisclosed charges when I returned to UK. RIP off company, stay away from them.

My company rented a telehandler from united. The parking brake does not work properly. The tires shake so bad it’s like riding on a flat. I put in a service request and a mechanic came and looked at it about 2 months ago. He stated that he was gonna order brake shoes for the parking brake and recommended new tires because these are worn out. I have not heard a single word since. I also found out that instead of air, they fill the tires with foam. As a result when it’s parked it gets a flat spot on the tires. Meanwhile I have to ride around on it all day and get beat to death

After completing a rental through the website, I received a call informing me that there was actually a waiting list. I then called to rent a different tool that met my needs, and the transaction went through successfully. Later, I called again to confirm the exact delivery time, only to be told—again—that there was a waiting list. I explained that this was very upsetting, especially since I had spoken with someone by phone and was assured that my reservation was confirmed. In response, the person on the line told me to "watch your language"—even though I had not used inappropriate language, just expressed frustration. I genuinely cannot recall being treated with such disrespect by a reputable company. To make matters worse, I’ve already been charged, despite being told there’s a waiting list. This is unacceptable.

After 1 days, right out rigger failed poor maintenance and 7 days later until fixed. Tuesday at noon of following week finally fixed. Used on Tuesday evening, wed and thursday a total of 3 and a half days but had rent for 1 week at a cost of 2300 for a week. Fri morning come down and took the backhoe but never contacted me. The backhoe just vanished This company is very inconsiderate and does respect it costumers. I will never do business with them again.

A certified professional company on the highest level. We had a couple companies in mind to help with the right equipment of tools needed, due to the situation we were in, getting those tools were not easy or cheap. But some magical how, United rentals stepped in and was able to save my company’s position in a contract costing around 238 million, from being demolished. I know my boss is extremely knowledgeable and has connections but if not for United rentals this would have never happen and the jobs contract would have never got completed. Not only did they give us the best offer but also gave us a much faster response time as well as delivery on the equipment rented. From every one at sunnova thanks especially from the CEO Timothy.

They do not perform services as advertised called for service on customer and equipment was told they would be there the next Monday no-show call that week was told they would be here Monday Tuesday of this week. No show called again was told we don’t do service is on customer owned equipment, false advertising Derek was very rude